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Director, Human Resources

3 months ago


Madison, United States Agrace Full time

**Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.**

**Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers**

**WHO YOU'LL WORK WITH (AND WHAT THEY HAVE TO SAY)**

The Director, Human Resources works collaboratively with leaders across the organization, and Human Resources Staff. The Director, Human Resources also serves as a member of Leadership Council and Managment Team.
- "Agrace is different than any other place I have ever worked because of the resources that we provide, the kindness that is contagious in the employees, the support, and the show of appreciation for each other is unmatched."_ -Human Resources Employee, 2023 Annual Engagement Survey

**HOW YOU’LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)**

The Director, Human Resources is responsible for providing leadership and direction to all aspects of the human resources functions that span the entire employee life cycle to include talent acquisition, employee relations, retention, performance management, total rewards (compensation & benefits), HRIS, change management and organizational design. This position develops and implements programs, policies, and procedures that support Agrace’s mission and goals to be the employer of choice by leveraging the organization’s socially conscious and inclusive culture. The Director, Human Resources serves as a member of Leadership Council and Management Team.

Human Resources Oversight
- Ensure HR operations are conducted in a collaborative manner throughout the agency.
- Conduct operations in a manner that achieves all key performance metrics.
- Develop and implement HR strategies, policies, and practices to advance the organization, fostering and ensuring DEI considerations are embedded in all relevant aspects.
- Oversee the talent acquisition and retention programs that incorporate industry best practices.
- Develop initiatives to continuously enhance Agrace’s employer brand to attract highly qualified applicants.
- Ensure the recruitment and onboarding experiences are standardized and scalable across Agrace’s service area.
- Oversee the effective management of employee relations issues by advising and coaching HR Business Partners and managers in conversations regarding performance expectations, assisting with the development of performance improvement plans (PIPs), disciplinary action and termination.
- Provide consultative support for workforce issues that impact the overall operational strategies of the organization and assist leaders in organizational design.
- Interpret impact of broad scope organizational changes for staff and develops change strategies to ensure successful implementation, support, and retention of staff.
- Analyze and understand current workforce needs using analytics and develops strategies to support objectives.
- Administer all aspects of the total rewards program including compensation and benefits programming to meet the evolving work-life needs of employees.
- Direct compensation analyses and develops recommendations to ensue compensation levels are competitive, retains and rewards high-performing employees.
- Administer and regularly evaluate all employee benefit plans including health and welfare plans, executive benefit plans, Employee Assistance Plan, FMLA and Worker’s Compensation programs to ensure plans are competitive and reflect best practices and follow all state and federal laws and regulations.
- Manage relationships with benefit plan vendors and coordinate annual benefit plan negotiation of contracts, ensure offerings that are affordable and meets the needs of employees.
- Oversee annual enrollment process including the development of the communication plan and employee education.
- Ensure all employment contracts, policies, practices meet state and federal law, adequately protect Agrace, and are of a generally high quality.
- Assist in the preparation of executive and leadership compensation analyses in conjunction with the Vice President, Human Resources.
- Collaboratively work with management and employees to understand their priorities and challenges; define performance gaps, learning needs and organizational issues; and propose and execute solutions that address them.

HR Business Partner for Designated Teams
- Provide consultation and guidance to managers on staffing, employee-related departmental policies and procedures, employee relations/performance management, training, engagement, and staff development initiatives.
- Lead or participate in investigations, unemployment responses and hearings, disciplinary meetings, performance improveme