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Packaging Specialist Csr, Not Warehouse Work

4 months ago

Chicago, United States Petra & Holum Full time

**About us**

Petra & Holum is a small business in Chicago, IL. We are professional, agile and agile.

Our work environment includes:

- Modern office setting

Job Overview:
**Responsibilities**:

- Communication: You will be the primary point of contact for our valued customers, as well as internal teams such as management and sales. Your main responsibility will be to effectively communicate and liaise with all stakeholders to understand customer needs, resolve inquiries, and address any concerns promptly and professionally.
- Coordination: As a CSR, you will collaborate closely with various internal departments to ensure seamless order management. This includes consulting with teams involved in invoicing, production, and delivery to ensure accuracy and timely processing. You will also be responsible for tracking orders, ensuring their completeness, and coordinating on-time delivery to meet customer expectations.
- Packaging: With your knowledge of packaging, you will assist customers in identifying and selecting the type of packaging appropriate for their specific requirements. Your expertise will help our customers.

**Experience**:

- Knowledge of Rigid Box Packaging, Printing, or related Packaging Experience is preferred.
- Previous experience in a warehouse or manufacturing environment is preferred, as it will provide you with a solid foundation in understanding packaging operations.
- Ability to work effectively in a fast-paced environment is essential. Our company operates with efficiency and agility, and we are looking for individuals who can thrive in such an environment, managing multiple tasks and priorities while maintaining a high level of attention to detail.

Pay: $20.00 - $30.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Schedule:

- Day shift

**Experience**:

- Manufacturing: 1 year (preferred)
- Packaging: 1 year (required)

Ability to Commute:

- Chicago, IL 60707 (preferred)

Ability to Relocate:

- Chicago, IL 60707: Relocate before starting work (required)

Work Location: In person