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Wireless Account Associate
4 months ago
Technology is ever changing and new advancements are always being introduced. At our company, we are continuing to adapt to the future and have found no better way to expand our client base than partnering with top telecommunication clients and becoming an Authorized Dealer with Verizon, a world renowned company. We are seeking a Wireless Account Associate to immerse in the communications world of mobility, broadband, and all things wireless based within our company.
We are looking for an experienced, forward thinking, and passionate Wireless Account Associate who will be responsible for all aspects of our client and customer service departments. The Wireless Account Associate will be a part of our diverse and professional client management and sales team helping to expand their acquisitions market. Our Wireless Account Associate will be cross functionally trained in sales and profit-marketing to be at the forefront of working exclusively with our client’s customers on a daily basis. The Wireless Account Associate will provide exceptional customer service and sales solutions based on products and services offered and customers desire.
**Wireless Account Associate Responsibilities**:
- As a Wireless Account Associate and an Authorized Dealer with Verizon, you will be responsible for working exclusively with new and existing customers to manage their accounts and promote new services available to them locally
- Collaborate with customers to serve their desired needs on products that would best suite their current requirements
- Exceed all standards of the client, customer service and sales department by handling all customer questions and providing thoroughly detailed information on products and services
- Secure agreements with key decision makers to grow our client’s customer base and increase ROI generated for the company
- Maintain a positive and professional customer experience through building exceptional report
- Assist other departments and team members in order to expand customer base, client territory, and personal skill development
**Wireless Account Associate Qualifications**:
- Prior working experience in customer service, sales client facing, or consumer engagement role is preferred - demonstrated leadership roles is a bonus
- Background working in a team setting that collaborates to reach company goals
- Interested in diving deeper in the world of technology to develop superior systems and resources
- Organization skills to resourcefully work efficiently and effectively
- Ability to work flexible hours including but not limited to nights and weekends
- Experience working with customers directly, being a part of events and local outreach but not required
Pay: $3,395.00 - $4,089.00 per month
Schedule:
- Monday to Friday
Work Location: In person