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Habitat Restore Associate

3 months ago

Milton, United States GREEN MOUNTAIN HABITAT FOR HUMANITY Full time

Description:
**Summary**:
Habitat ReStore Associates provide excellent customer service and ensures customers and donors have a safe, positive, and rewarding experience. They assist in pricing, merchandising, and maintaining the sales floor; cashiering, moving, and loading donations; and other duties as assigned.

**Requirements**:
**Primary Responsibilities**:

- Clean, sort, price, and store donations according to the price guide and refer to the Production Supervisor if guidance is needed.
- Assist in keeping the loading dock area clear and in safe condition and keep the back room free of clutter.
- Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition.
- Assist in unloading scheduled pick ups alongside the truck drivers on scheduled days, as well as any other specialty pickups throughout the week.
- Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have.
- Operate the Point-of-Sale cash register system and help customers complete their purchases. While on the register, always stay within sight of the register area and front door.
- Help to complete the daily checklist for opening and closing the store.

**Secondary Responsibilities**
- Help customers carry purchases to their vehicles.
- Sort clothing donations and prepare them for the sales floor.
- Perform other duties as assigned.

**Job Specifications**

**Desired Education and Experience**
- Previous experience working in a retail environment.
- High school diploma preferred.

**Knowledge, Skills, and Experience**
- Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore.
- Dependable and able to stick to a schedule.
- Excellent customer service skills to respond to any questions or concerns.
- Strong time management skills and the ability to prioritize different tasks.
- Flexibility to switch to different tasks quickly.
- Able to work as part of a team and complete tasks as they are assigned.
- Light arithmetic skills to accurately work on the register.

**Physical Requirements Necessary to Perform This Job**

**Must be able to**:

- Stand for long periods behind a register, traverse stairs, and navigate a busy sales floor.
- Lift, pick up, carry, place down, and bring upstairs at least 25lbs.
- squat to pick up items from the floor and perform repetitive data entry on register and pricing motions.

Tools and Equipment to be Used

**Must be able to**:

- Answer a phone, use a weight lifting device such as a hand truck, operate a register system including using an iPad and giving change for purchases, write receipts for donors, and use a pricing tool to price merchandise

**Work Environment**
- The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions in a variety of environments including a busy sales floor, back warehouse, and outside area. This position is exposed to a moderate amount of dust and moving vehicles including but not limited to cars, trucks, and forklifts.