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Contents Restoration Technician
4 months ago
**Benefits**:
- 401(k) matching
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
**Company Overview**
Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions and prioritize quality workmanship and service that restores what matters most to our customers. We are committed to exceptional levels of compassion, care, and communication with our customers and partners. Our TX based locations are expanding rapidly and we’ve got a growing and dynamic team.
**What We Do**
We’re focused on utilizing industry bet practices for the handling of personal business assets that have been damaged. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free. You’ll play a vital role in helping families and businesses recover from disasters.
**Company Overview**
We’re looking for team players that are looking to deliver an exceptional customer experience as well as looking to advance their careers and push their teammates in a dynamic business environment. We’re seeking individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That’s why we put each specialist—those with or without training—through an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It’s all a part of our ongoing support and training experience.
**Benefits/Perks**
- Career Advancement Opportunities
- Paid Training
- Flexible Scheduling
- Active Work Environment
- 401-K with Employer Match
- Access to Company Health Insurance Plan
**Job Summary**
This position is responsible for providing operational support in remediation efforts for client contents. Main functions will include performing tasks related to packout and packback services, contents cleaning, deodorizing, manipulation, and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision.
**Responsibilities**
- Maintaining equipment used in daily tasks
- Perform Dry and Wet mitigation/pre-cleaning using accepted BELFOR procedures
- Manipulate contents at the client site to allow for the remediation crew to perform required tasks
- Take exceptional care to package contents to prevent damage during transport
- Transport contents to cleaning facility for cleaning and storage
- Adhere to MSDS recognized standards
- Must have a caring spirit, commitment to exceptional customer service, principles, and practices
**Qualifications**
- Bilingual Speakers (English & Spanish) strongly preferred
- Construction, restoration, or insurance industry experience preferred
- IICRC certifications preferred
- Must be able to identify Product (consumables), usage, and disposal requirements with training
- Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
- Ability to multitask in a fast-paced environment
- Comprehensive understanding of customer service principles and practices
- Must be authorized to work in the United States
**Physical Requirements**
- Frequent lifting in excess of 50 lbs
- Access and mobility in tight spaces
**Compensation**: $15-18/hour depending on experience
