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Service Advisor

4 months ago

Township of Lawrence, United States Ciocca Automotive Full time

**WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA**

Ciocca Ford Lincoln of Lawrenceville is seeking Automotive Service Advisors to join our growing team With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us

Compensation: 45K-85K per year

**Why choose Ciocca Automotive?**
- Competitive & industry leading pay scale
- Proven career path, promotional opportunities
- Service & parts discounts
- Modern, state of the art technology & software - iPads, alignment quick check machines
- Employee engagement events
- Volunteer and community service opportunities
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Short/Long Term Disability, Life, Accident, Critical Insurance

**Responsibilities include but are not limited to**:

- Greet and consult with the customer on applicable service needs
- Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer

**Qualifications include but are not limited to**:

- Automotive Service Advisor experience in a dealership setting required
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
- MUST be willing to adapt to Ciocca culture, processes, and procedures
- With 52+ dealerships and growing, there are many opportunities for advancement._

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.