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Patient Representative

3 months ago

Port Saint Lucie, United States MD Now Full time

This position is incentive eligible.

**Introduction**:
Do you have the career opportunities as a(an) Patient Representative you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the nation's leading provider of healthcare services, HCA Healthcare.

**Benefits**:
MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Representative where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise

**Job Summary and Qualifications**:
**The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the** flexibility to work during those hours.**

Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

**What you will do in this role**:

- Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
- Answers phone calls to the clinic and provides information or refers questions to others as needed
- Verifies insurance timely and accurately
- Ensures the occupational client’s preference card is followed and occupational procedures
- Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
- Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
- Willing to travel/float between all MD Now locations within assigned Area preferred

**What Qualifications you will need**:

- 1 year of clinical experience in a patient care setting is preferred
- Obtain BLS certification within 30 days of start required
- Strong customer service skills
- Ability to work with multiple computer programs

**CareNow** **delivers quality, convenient, **patient-centered urgent care** with unparalleled service. We are in more than **100 urgent care clinics** around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
- We are an equal opportunity employer and value diversity