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Director of Physician Services Ii

4 months ago

Davie, United States HCA Florida University Hospital Full time

This position is incentive eligible.

**Introduction**:
The Director of Physician Services II with Anesthesia Services is a strategic leader who oversees and takes ownership of clinical operations and provides support to hospital facilities operations management related to physicians who practice within hospital and outpatient settings. The DPS II responsibilities include oversight of the operations, budget, and general management of a portfolio of practices within a defined geographic area or specialty. This individual will have strategic, ongoing communications and interactions with the relevant hospital division(s) from both a strategic and tactical standpoint. Building effective partnerships with hospital and operations team members is integral to success in this role.

This position also involves developing educational planning programs, allocating and assigning duties to managers and employees, and monitoring the activities and operations of all components of the market to ensure the market meet objectives. The DPS II provides leadership and ensures delivery of operational goals, including support of acquisition and divestiture related activities.

**Job Summary and Qualifications**:
**Develops Strategy**
- Demonstrates an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
- Identifies opportunities for improvement and innovation, removed barriers and resistance, and enabled desirable behavior.
- Partners with supervisor and other PSG colleagues to develop new strategies and approaches for optimizing operations and partnerships with HCA hospital facilities.
- Collaborates effectively with Division service line leaders and hospital business development leaders. Proactively identifies practice/business development opportunities to increase market share.
- Meets regularly with physicians to review market strategy, financial performance and key performance indicators.
- Directs and manages strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training.

**Operational Effectiveness and Efficiency**
- Leads and takes ownership of practice portfolio to achieve operations goals in collaboration with hospital partners. Acts as a strategic leader responsible for all results associated with his/her assigned market area.
- Has strategic and tactical operational responsibility for the business and clinical functions through administrative and clinical staff including providers, front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. These responsibilities include Human Resources responsibilities.
- Creates and maintains effective, polished, and intentional communications between all levels of personnel, including key hospital executives and team members. Uses templates effectively and customizes communications to meet the needs of hospital partners and team members.

**Finance**
- Develops, implements and monitors practice budgets including analyzing financial impact of changes and forecasts, and expenditures. Recommends corrective action as required.
- Oversees the daily/monthly expenditures, staffing and overtime hours to ensure financial targets are met and/or exceeded.
- Manages HCA employed physician practices and ensure they are operated in accordance with Physician Services standards and policies.
- Analyzes the business and conducts audits to ensure compliance with established policies and procedures.
- Develops cost/benefit analyses of patient care services and equipment.
- Ensures that the practice staff follows all receivable/collection guidelines.

**People**
- Leads and has direct supervisory responsibility for practice management and/or Executive Director team members and in some cases other Directors of Physician Services.
- Recommends and supports professional development for staff in a proactive way.
- Provides consistent coaching and mentoring to team members.
- Has indirect supervisory responsibility for physicians and practice staff. Meets regularly with constituents including but not limited to operations leadership, physicians and hospital administration to review practice strategy, market/division goals, financial performance and practice key indicators.
- Oversees physician recruiting and contracting in collaboration with PSG colleagues.
- Evaluates employee and manager performance and provides appropriate guidance, professional development and feedback.
- Counsels, disciplines and/or recommends termination of employees as required.

**Growth**
- Works with physicians and division leadership to provide innovative practice growth and quality solutions that will maintain and improve patient outcomes and satisfaction.
- Effectively and proactively manages relationships with all physicians in the market/