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Bilingual Customer Service Representative

4 months ago

Milwaukee, United States Wisconsin Auto Title Loans, Inc Full time

**Bilingual Customer Service Representative**:
The role of a Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals ready to move to the next level in their careers.

**Why should you work with us?**
- Start your career with an industry leader where you will receive best-in-class training.
- Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet”
- Work with a team of professionals who will ensure your success.
- Competitive wages with real advancement opportunities
- Majority company paid Health, Dental and Vision
- 401k Program
- Life and Disability Insurance
- 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days
- 40hr Work Week - Monday thru Saturday
- Every Sunday Off

**Preferred Qualities and Experience**:

- Customer Service 2 yrs.
- Sales Leader 1 yr.
- Call Center / Phone Sales 2 yrs.
- Rental Industry Experience
- Results Orientation
- Consumer Lending

**Minimum Required Education and Qualifications**:

- High School Diploma or equivalent
- Must be able to work 40 hours per week, including Saturdays
- Satisfactory completion of pre-employment screenings
- Reliable form of personal transportation and valid Driver’s License

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Pay: $14.31 - $17.13 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Work setting:

- In-person
- Office

**Experience**:

- Customer service: 1 year (preferred)
- Lending: 1 year (preferred)
- Call center: 1 year (preferred)
- phone sales: 1 year (preferred)

**Language**:

- Spanish (required)

License/Certification:

- Driver's License (required)

Work Location: In person