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Office Assistant/customer Service

3 months ago

New Bedford, United States JAZ BRUSH USA, Inc. Full time

**Shift Information**
- Full-time (40 hours/week)
- Availability: Monday-Friday between 8am-4:30pm

**Essential Duties and Responsibilities**
- Process customer orders (order entry, order changes, invoicing/billing, etc.)
- Serve customers by providing product knowledge and program information.
- Maintain customer relationships by responding to inquiries, concerns, and issues.
- Up sell new products and provide promotion awareness to customers.
- Provide administrative support to ensure efficient operation of the office.
- Work with our partners/vendors regarding any issues (shipping / supply chain)
- Contribute to team efforts by accomplishing related results as needed.
- Perform other related duties and tasks as assigned to meet business needs.

**Qualifications**
- Strong verbal and written communication skills are a must.
- Working knowledge of office equipment.
- High attention to detail and performance accuracy
- Great organizational skills
- Ability to multi-task
- Positive work history and ability to maintain solid attendance.

**Education and Experience**
- High School diploma, GED or equivalent, Associates Degree a plus
- 2+ years’ experience in customer service and/or office setting
- Proficient in Microsoft Office (Word, Excel, Outlook) and willing to learn new software.
- Experience with Adobe products a plus

**Physical Requirements**
- Must be able to sit and/or stand for long periods of time.
- Must be able to lift up to 15 lbs.

**Disclaimer**

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described.

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application Question(s):

- Can you tell us about any skills that you have that might be helpful in this job?

**Experience**:

- Inside Sales: 2 years (preferred)
- Customer Service: 2 years (required)

Work Location: In person