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Overnight Valet Supervisor

4 months ago

San Diego, United States LAZ Parking Full time

**Overnight Full time: 8am-8pm Varied schedule Must have weekends available.**

Pay rate: $20.00.

Laz Parking is one of the largest and fastest growing parking companies in the country When it comes to parking, we’re the experts Want to see more reasons to join our team?

Benefits of joining the LAZ Parking Family:

- Pay Active - On-demand access to earned wages, get up to 50% of your earned wages
- Part-Time & Full-Time positions available
- Paid training

Additional Benefits: (for qualified positions)
- 401(k) with Employer Match
- Medical, dental, vision - 3 plan options

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.

Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.

Smoking Cessation Program

The Spirit of the Position**:*OVERNIGHT SHIFT ONLY

The Supervisor oversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that have a need for supervision.

Principal Job Duties:

- Ensures staff adheres to rules of conduct, policies and procedures.
- Supervises, mentors, and trains staff on day-to-day activities.
- Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
- Responsible for running any reports related to daily revenue, other reports requested by management.
- Assists with periodic training as needed.
- Resolve customer service issues or questions as needed.
- Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Other related duties as assigned.

Experience Required:

- At least 2 years of supervisory experience is required.
- Strong customer service experience.
- Parking industry experience is preferred but not required.

**Skills**:

- Ability to communicate professionally and effectively.
- Ability to speak, read, and comprehend the English language.
- Must be open to feedback, differing opinions and other points of view.
- Demonstrates a sense of urgency and timeliness.
- Demonstrate the ability to seek improvement.
- Excellent team building and interpersonal skills.

Physical Demands:

- Ability to lift, push and pull at least 25 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
- Willingness to work in the elements - heat, wind, snow, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

This Employer participates in E-Verify.