Current jobs related to Membership Engagement Specialist Ii - Hammond - Crossroads YMCA
-
Membership Director
4 hours ago
Hammond, Indiana, United States YMCA of the USA Full timeJob SummaryWe are seeking a highly motivated and experienced Membership Director to join our team at the YMCA of the USA. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive membership growth and retention, while providing exceptional customer service to our members.Key ResponsibilitiesDevelop...
-
Membership Director
7 days ago
Hammond, Indiana, United States YMCA of the USA Full time{"Job Title": "Membership Director", "Job Description": "Job SummaryWe are seeking a highly motivated and experienced Membership Director to join our team at the YMCA of the USA. The successful candidate will be responsible for directing and supervising membership to meet the needs of the community and fulfill YMCA objectives.Key ResponsibilitiesDirects and...
-
Membership Director
4 months ago
Hammond, United States YMCA of the USA Full timeJob Description Qualifications 1)Associate’s degree in related field or equivalent is preferred. 2)Minimum 2 years related experience is required. 3)Certified CPR/First Aid/AED and attend New Hire Orientation within designated time of hire. 4)Ability to relate effectively to diverse groups of people from all social and economic segments of the...
-
CLUB Member Support Specialist
2 weeks ago
Hammond, Indiana, United States Bass Pro Shops Full timePosition Overview:The CLUB Member Support Specialist is dedicated to delivering exceptional service to our clientele while effectively communicating the advantages of CLUB Membership.Key Responsibilities:As a CLUB Member Support Specialist, you will:Serve as the primary resource for product knowledge, ensuring customers receive accurate...
-
CLUB Member Support Specialist
2 weeks ago
Hammond, Indiana, United States Bass Pro Shops Full timePosition Overview:The CLUB Member Support Specialist is dedicated to delivering exceptional service to our clientele while effectively communicating the advantages of CLUB Membership.Key Responsibilities:As a CLUB Specialist, you will:Serve as the primary resource for product knowledge, ensuring customers receive accurate information.Facilitate account...
-
Customer Engagement Representative
3 weeks ago
Hammond, Louisiana, United States Best Buy Full timeCustomer Experience Specialist (Advisor) - Position OverviewRole SummaryAs a Customer Experience Specialist, you will play a pivotal role in delivering exceptional service to our clientele. This position offers both part-time and full-time benefits, tailored to your role and duration of service.Benefits Include:Backup childcare servicesTuition assistance for...
-
Logistics and Inventory Specialist
3 weeks ago
Hammond, Indiana, United States Entergy Full timeJob Title: Materials Management SpecialistCompany: Entergy Louisiana, LLCWorkplace: OnsiteLocation: LouisianaPosition Overview:The Materials Management Specialist plays a vital role within the Supply Chain division, tasked with overseeing the flow of materials both inbound and outbound. This position collaborates closely with teams across Warehousing,...
-
Clinical Nurse Specialist
2 weeks ago
Hammond, Louisiana, United States North Oaks Medical Center Full timeStatus: Full Time Shift: 7 P - 7 A. Rotating weekends. Exempt: No Overview:The Clinical Nurse Specialist at North Oaks Medical Center is fundamentally accountable for the care of patients. This role embodies the highest standards of the nursing profession, characterized by compassion, empathy, accountability, and integrity, alongside the expertise acquired...
-
Educational Support Specialist
3 weeks ago
Hammond, Indiana, United States Woodland Child Development Center Full timeJob OverviewThe Educational Support Specialist plays a crucial role in nurturing and guiding a group of young learners as part of a collaborative teaching team. This position involves designing and executing educational programs that align with Woodland Child Development Center's Performance Standards and Indiana Academic Foundations, while also adhering to...
-
Firearms Retail Specialist
3 weeks ago
Hammond, Indiana, United States Bass Pro Inc Full timePOSITION SUMMARY:The Firearms Retail Specialist is tasked with delivering exceptional Counter Sales and Customer Service for Firearms, in addition to assisting with the sales of various Hunting Merchandise. This role involves engaging in a range of selling and customer service activities, including warmly greeting all customers and providing them with timely...
-
Firearms Retail Specialist
3 weeks ago
Hammond, Indiana, United States Bass Pro Inc Full timePOSITION SUMMARY:The Firearms Retail Specialist is tasked with overseeing Counter Sales and delivering exceptional Customer Service for Firearms, alongside managing Floor and Counter Sales of various Hunting Merchandise. This role involves engaging in diverse selling and customer service activities, which include warmly greeting and acknowledging all...
-
Maintenance Technician II
1 week ago
Hammond, Louisiana, United States Medline Full timeJob SummaryMedline Industries, LP is a leading nationwide supplier of medical, surgical, and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices, and home care/hospice settings.Job DescriptionThe Maintenance Technician II will work under minimal supervision to set up, adjust, perform preventative...
-
Service Repair Specialist
3 weeks ago
Hammond, Indiana, United States ALTAQUIP Full timeService Repair SpecialistALTAQUIP is seeking a dedicated Service Repair Specialist to become an integral part of our operations. In this role, you will be essential in maintaining the high standards of our service delivery. Your key duties will encompass troubleshooting and fixing equipment, conducting warranty assessments, and ensuring meticulous...
-
Wireless Sales Specialist
2 weeks ago
Hammond, Louisiana, United States Spectrum Full timeAbout the RoleSpectrum is seeking a highly motivated and results-driven Retail Sales Specialist to join our team. As a Retail Sales Specialist, you will be responsible for selling wireless, TV, and internet products to customers in a fast-paced retail environment.Key ResponsibilitiesMeet or exceed monthly sales goals, including wireless salesEnsure a great...
-
Client Support Specialist
3 weeks ago
Hammond, Indiana, United States JMJ Talent Solutions Inc. Full timeClient Support SpecialistPosition Type: Temp to HireStarting Salary: $16 per hourShift: 1stQualifications & Skills:Background in a dynamic customer support environment.Experience handling high volume transactions.Knowledge of industrial or manufacturing contexts.Competence in Microsoft applications and data management.Main Duties:Engage with clients to...
-
Customer Experience Specialist
2 months ago
Hammond, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Production Filling Specialist
3 weeks ago
Hammond, Louisiana, United States Aerotek Full timeJob Title: Production Filling SpecialistPay Rate: $16.00/hr (weekly compensation)Location: Hammond, LouisianaJob Overview:We are in search of a dedicated Production Filling Specialist to uphold compliance with International Standards, oversee blending and repackaging processes, and lead operator training initiatives. This position entails complete...
-
Manufacturing Process Specialist
3 weeks ago
Hammond, Indiana, United States Unilever Full timeOverview of the RoleThe Manufacturing Process Specialist will oversee the operational parameters of the production system, ensuring consistency and stability in the processes related to Compound or Filling and Packing.This role serves as a liaison with Research & Development, Quality Assurance, Equipment Suppliers, and Safety and Environmental departments to...
-
Fleet Leasing Specialist
3 weeks ago
Hammond, Indiana, United States Kenworth Louisiana Full timeFleet Leasing SpecialistEmbark on a rewarding journey in your professional life with this exciting opportunity.Why Choose Kenworth? Our mission is to excel in the industry. We pride ourselves on delivering exceptional service across multiple locations. Our offerings include:Attractive compensation and consistent earningsCareer advancement opportunities along...
-
Customer Care Specialist
4 months ago
Hammond, United States Rossdowningbuickgmc Full time**Ross Downing Auto Group** **Service BDC Customer Care Representative** Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our...
Membership Engagement Specialist Ii
4 months ago
**Do you enjoy building relationships within your community? Are you customer obsessed? Join our Crossroads YMCA team to support our members on their journey as well as your own, with a healthy mind, body and spirit.**
***:This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers legendary customer service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships, and programs, and creates a positive, professional, and safe environment welcoming to all.
**ESSENTIAL FUNCTIONS**:
- Effectively model and communicate the mission, vision, and values of the Crossroads YMCA.
- Greet and assist all members, guests, and staff with a smile and relationship ready manner. Exceed member expectations by being customer obsessed.
- Implement member service and engagement strategies that support and encourage the recruitment of new members and the retention of existing members in a welcoming environment.
- Support our members goals by facilitating connections, linking members to other members and or programs/interests.
- Responsible for individual cash drawer and shift close-out.
- Conduct cause driven tours working to meet/exceed departments tour-to-join closing rate.
- Communicate membership options and perks to prospective members and existing members to upgrade/upsell membership to increase retention.
- Build relationships, by proactively getting to know members beyond high-level greetings and well wishes and seek to understand their needs.
- Inform members of account alerts in a professional and respectful manner.
- Inform supervisor/director of unusual situations or unresolved issues in a timely manner.
- Know emergency procedures and be able to demonstrate them, providing a safe environment.
- Attend meetings and trainings as assigned. Participate in special events as assigned.
- Be knowledgeable and supportive of the YMCA annual support campaign.
- Perform other duties as assigned.
**QUALIFICATIONS**:
- Previous customer service, sales, and cash handling experience is required.
- Daxko 101, Listen First Training and I Hear You Service with Care Training.
- Daxko 201, Cause Driven Tour Training and Ys way to service engagement trainings.
- Certifications required within 30 days of hire: CPR/AED & First Aid and New Employee Orientations.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
- Adept computer skills with CRM experience.
- Desire and ability to work with people of all ages and backgrounds.
**YMCA COMPETENCIES (Leader)**:
**_ The National YMCA Mission:_**
**_ To put Christian principles into practice through programs that build healthy spirit, mind, and body for all._**
- Mission Advancement_:_ Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
- Collaboration:_ Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other persons point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
- Operational Effectiveness_:_ Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
- Personal Growth_:_ Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
**WORK ENVIRONMENT & PHYSICAL DEMANDS**:
- Visual, auditory, and verbal ability to communicate effectively.
- Must have high level of alertness, concentration, and initiative.
- Ability to lift 20 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
- Maintain a neat and professional appearance at all times.