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Account Executive

5 months ago

Worcester, United States HUB International Full time

**About Specialty Program Group**:
Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

**About Insurance Allies**:
We have quickly become one of the fastest growing firms in the entertainment industry with a focus on axe throwing, rage rooms, pickleball, laser tag, haunted houses, escape rooms, go-kart venues and many more. We work with over 600 venues around the country. We pride ourselves on service, expertise, education, hard work, doing the right thing, and deliverables to our clients. We are seeking an extremely highly motivated, hardworking, team player who is eager to learn

and progress their career, our clients, and our team. We are seeking someone who has extremely well put together organization skills. We are on a mission and are looking for team members who share our values.

**POSITION OBJECTIVE**:
Provide exceptional client support and maintain good relationships with clients. Oversee a book of business.

**ESSENTIAL DUTIES**:
Manage and oversee a book of business

Providing exceptional customer service in providing a positive contribution to customer satisfaction and constantly strive to improve service to the customer

Communicating with clients to ensure that all of their business needs are met

**Oversee the renewal process**:
Timely communicating with the insured on any questions in regards to the renewal process

Studying renewal reports 120 days out

Coordinating electronic questionnaires to be sent to the insured to gather applicable renewal information

Having a strong understanding of the market in which clients would best fit which carriers

Obtaining renewal terms based on updated information

Preparing organized proposals using Word and Excel

Communicating renewal terms with clients and navigating any questions or concerns they may have to ensure they are taken care of

Communicate audit requests and results with insureds

Provide premium breakdowns as requested

Execute all changes to the policy as requested and monitor for receipt of endorsements

Prepare written correspondence and make telephone calls to underwriters or clients as requested

Quoting as requested for WC

Perform other work-related duties as assigned

Overseeing Notice of Cancellations with Insureds

Invoicing on a timely manner as well as coordinating any invoice discrepancies

QUALIFICATIONS

5+ year’s experience in the insurance Industry

Active P&C license or must successfully complete appropriate licensing exam(s) and/or maintain required licensing through continuing education courses

Ability to review and understand coverage questions and insurance policies

Strong organizational skills and attention to detail

Advanced Microsoft Office Skills including Microsoft word and Excel

The renewal business process is very demanding, intense and high-speed job that requires the ability to appropriately deal with and succeed in high pressure situations

Department Account Management & Service

**Required Experience**: 5-7 years of relevant experience

**Required Travel**: Negligible

**Required Education**: Bachelor's degree (4-year degree)

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International