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Asset Protection Associate

4 months ago

New York, United States GOAT Group Full time

**Asset Protection Associate**:
Flight Club NYC Retail Store / ASSET PROTECTION / FULL-TIME NON-EXEMPT

This role will support the local Asset Protection Team in our **Flight Club NYC Retail Store**. This position reports to the AP Supervisor/Manager. The incumbent will help ensure a safe and secure work environment by acting as a visual deterrent to potential loss while also documenting any/all required activities.

In the Asset Protection Associate role, you will:

- Foster healthy relationships with staff, vendors, and guests, while demonstrating a superior customer service attitude.
- Maintain a professional and presentable appearance at all times that is in compliance with GOAT Group's uniform standards.
- Assist in reviewing POST Orders for your assigned facility.
- Ensure that all aspects of POST Orders are in place, monitored, and enforced.
- Assist in enforcing the facility-level IIPP Program, Emergency Evacuation Procedures, and the Fire Prevention Program.
- Assist with access control compliance, the visitor program, and access card audits.
- Thoroughly examine and record logistics carrier information in accordance with CTPAT compliance standards where applicable.
- Complete opening/closing checklists and communicate findings.
- Support the local management team with any planned and/or special events.
- Control entrance and departure of employees, visitors, and vehicles according to GOAT Group Policy.
- Conduct thorough package inspections, including jackets/coats anytime employees are exiting the facility (warehouse/retail store).
- Monitor all surveillance cameras.
- Document unlawful/suspicious activities.
- Review CCTV footage to document after-hours building opening/closing procedures.
- Assist in the process of evicting trespassers and violators and detain perpetrators while following legal protocols before relevant authorities arrive at the scene.
- Be trusted to make smart decisions, consistent with applicable guidance and policies, requiring good judgment both proactively and reactively.
- Any other duties as assigned by Asset Protection, Workplace Services, and/or Operations.
- AP Associate - Command Center Position:_
- Command Center is located in our Fontana, CA Warehouse_Monitor specified sites remotely via CCTV observation: _11 International Warehouse Facilities: APAC, EU_7 Domestic Warehouse Facilities_2 Domestic Corporate Offices_1 International Corporate Office_2 Domestic/1 International Flight Club Retail Locations_Respond to alarm notifications per SOP_Utilize Daily Alarm Response Log to report any activity observed_Contact law enforcement for facilities being monitored domestically and internationally when appropriate_Escalate any incidents via internal communication SOP_Utilize technology to remotely communicate with individuals at sites being monitored domestically and internationally_Become familiar with multiple security layouts and be able to utilize digital maps_

We are looking for:

- A motivated and team-oriented individual with one or more years of Distribution Center and/or Retail store experience. This includes the following:

- High School Diploma or equivalent
- Security Guard and/or Asset Protection experience preferred
- Audit and compliance experience preferred
- Ability to coach and train team members
- Ability to confidently handle personal and/or sensitive information
- Ability to work a flexible schedule to meet the evolving needs of the business to include nights, weekends and holidays_Ability to complete expected responsibilities under mínimal supervision_-
- Planned/unplanned overtime may be required
- CCTV, NVR, Google Suite, Excel, Powerpoint, and IOS experience is a plus for this position, but not required.
- Ability to work in a typical warehouse or retail environment. This could include dust, fluctuating temperatures, and extended time frames of sitting, standing, and/or walking.

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands-GOAT, Flight Club, Grailed and alias-GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthus