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Lead Patient Coordinator/concierge

4 months ago

Pleasantville, United States Hudson Dental Co. Full time

Lead Patient Coordinator/Concierge

About Us:
Hudson Dental Co. is a boutique cosmetic and general dentistry practice located in Pleasantville, NY, set to open its doors in the late spring-early summer of 2024. Committed to delivering the highest quality experience and dentistry, our motto is to "Do dentistry differently."

Elevate Your Dental Career: Join the Team That Values YOU at Hudson Dental Co.

Hudson Dental Co. is not your average dental practice; it's a place where your skills are recognized, your well-being is a priority, and your career gets the attention it deserves.

About Us:
At Hudson Dental Co., we're not about slogans or empty promises. We're creating a workplace where every team member feels appreciated, supported, and excited to contribute. Patient care is crucial, but so is ensuring our team thrives in a positive and collaborative environment.

Why Hudson Dental Co.?

Escape the Routine:
Say goodbye to the monotony of typical dental practices. At Hudson Dental Co., we value diversity, innovation, and the unique contributions each team member brings to the table. No more feeling like a small fish in a big pond.

Career Growth:
Feel stuck in a professional rut? Break free with us We're not just offering a job; we're offering opportunities for learning and advancement. Hudson Dental Co. is your platform to explore new horizons in your dental career.

Team Collaboration:
Ever felt like your ideas were lost in the shuffle? Here, your voice matters. We foster a culture of collaboration and open communication, where every team member plays a crucial role in our practice's success. Your ideas won't just be heard; they'll shape our journey.

Employee Well-Being:
We get it - being in the dental field comes with its challenges. That's why we're committed to changing the narrative. From flexible schedules to ongoing support, we're here to ensure your well-being is a top priority.

How We're Different

Team Unity:
Tired of workplace politics? At Hudson Dental Co., we're a close-knit team. Support and camaraderie are not just ideals; they're the foundation of our workplace.

Growth Opportunities:
Stagnation is not our style. With us, you'll have access to continuous learning, training, and professional development. Your growth is our goal.

Employee-Centric Culture:
Happy employees lead to happy patients. Experience a workplace that genuinely cares about your happiness and success.

Responsibilities of the Lead Patient Coordinator/Concierge:

- Serve as the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
- Coordinate and manage patient appointments, ensuring optimal scheduling and efficient workflow.
- Collaborate with the dental team to maintain accurate patient records and treatment plans.
- Handle patient inquiries, resolve concerns, and provide information about dental procedures and services.
- Assist in the implementation of patient retention strategies and promotional events.
- Oversee the front desk operations, including managing patient flow, and processing payments.
- Foster a welcoming and warm environment for patients, making them feel valued and comfortable with an exceedingly high level of hospitality.

Qualifications:

- Previous experience in a dental office or related healthcare setting is not required.
- Hospitality or customer facing experience encouraged.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Commitment to delivering outstanding customer service.
- Ability to work collaboratively in a team-oriented environment.
- Flexibility to adapt to changing priorities and responsibilities.

Hudson Dental Co. is not about grand promises; it's about creating a workplace where you can thrive. Your journey to a fulfilling dental career begins here

**We are seeking individuals who derive immense satisfaction and joy from assisting others, engaging in selfless gestures, and creating an atmosphere where everyone feels embraced and at ease. We are aiming to create a special, memorable experience for all of our patients.**

Pay: $25.00 - $30.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Continuing education credits
- Employee discount
- Flexible schedule
- Free parking
- On-the-job training
- Paid training

Healthcare setting:

- Dental office
- Private practice

Schedule:

- 8 hour shift

Ability to Relocate:

- Pleasantville, NY 10570: Relocate before starting work (required)

Work Location: In person