Current jobs related to Front Desk Agent - Grand Rapids - Holiday Inn Express & Suites

  • Front Desk Supervisor

    7 days ago

    Grand Rapids, Michigan, United States Amway Grand Plaza Full time

    Front Desk Supervisor Job DescriptionAt Amway Grand Plaza, we're committed to delivering exceptional experiences for our guests. As a Front Desk Supervisor, you'll play a vital role in ensuring our hotel's front desk operations run smoothly and efficiently.Key Responsibilities:Supervise front desk staff to maintain high standards of service and adhere to...

  • Hotel Front Desk Agent

    3 months ago

    Grand Rapids, United States DoubleTree by Hilton Hotel Grand Rapids Airport Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Agent

    4 months ago

    Grand Rapids, United States Hospitality Ventures Full time

    ** Front Desk Agent** ** Courtyard by Marriott Grand Rapids Airport, Grand Rapids, MI** **Who this job will appeal to** A team player with a great with a smile and who absolutely LOVES people! **What you will be doing** You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service...

  • Front Desk Representative

    2 days ago

    Grand Rapids, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn Grand Rapids. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Register guests and process...

  • Front Desk Representative

    4 days ago

    Grand Rapids, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn Grand Rapids. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Register guests and process check-ins and...

  • Front Desk Representative

    5 days ago

    Grand Rapids, Michigan, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Ensure a smooth and...

  • Front Desk Representative

    1 week ago

    Grand Rapids, Michigan, United States Holiday Inn Grand Rapids Full time

    Front Desk Agent Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn Grand Rapids. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Register guests and process...

  • Front Desk Representative

    2 weeks ago

    Grand Rapids, Michigan, United States InnVentures IVI LP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesEnsure a smooth and efficient check-in...

  • Front Desk Representative

    7 days ago

    Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full time

    {"title": "Front Desk Agent", "description": "Deliver Exceptional Guest ExperiencesAs a Front Desk Agent at TownePlace Suites Seattle Southcenter, you will be the first point of contact for our guests, setting the tone for their stay. Your warm and welcoming demeanor will make a lasting impression, ensuring our guests feel valued and cared for.We offer a...

  • Front Desk Agent

    4 months ago

    Grand Prairie, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Front Desk Representative

    2 weeks ago

    Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Suites Seattle Southcenter. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Ensure a...

  • Front Desk Associate

    4 days ago

    Grand Rapids, Michigan, United States Spirehotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent/Front Desk to join our team at DoubleTree by Hilton Grand Rapids Airport.This role is responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesGreet and register guests, providing...

  • Front Desk Supervisor

    1 week ago

    Grand Rapids, United States Amway Grand Plaza Full time

    From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC...

  • Front Desk Agent

    4 months ago

    Grand Rapids, United States Hospitality Specialists, Inc. Full time

    Job DetailsJob Location Homewood Suites - Grand Rapids - GR HS LLC - Grand Rapids, MI Salary Range $16.00 Hourly DescriptionDepartment: Front OfficeSupervisor Title: Front Office Manager; Assistant General Manager; General Manager Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous...

  • Front Desk

    4 months ago

    Grand Rapids, United States Lodgco Hospitality Full time

    Job DescriptionJob DescriptionJoin Our Team Today! Fairfield Inn & Suites in Walker, MI is currently seeking an enthusiastic Front Desk Agent to assist with guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!JOB SUMMARY: Responsible for serving guests at the front desk while...

  • Golf Course and Resort Front Desk Agent

    3 months ago

    Park Rapids, United States Precision Lawn and Landscape Full time

    Job DescriptionJob DescriptionAbout Us: Timberlane Resort and Bears Den Golf Course offer a unique blend of rustic charm and modern amenities, nestled in the picturesque countryside. Our resort and golf course are known for their exceptional guest service, beautiful landscapes, and a variety of recreational activities. We are seeking enthusiastic and...

  • Golf Course and Resort Front Desk Agent

    3 months ago

    Park Rapids, United States Precision Lawn and Landscape Full time

    Job DescriptionJob DescriptionAbout Us: Timberlane Resort and Bears Den Golf Course offer a unique blend of rustic charm and modern amenities, nestled in the picturesque countryside. Our resort and golf course are known for their exceptional guest service, beautiful landscapes, and a variety of recreational activities. We are seeking enthusiastic and...

  • Front Desk Representative

    7 days ago

    Cedar Rapids, Iowa, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Guest Registration: Register guests in a friendly and efficient...

  • Front Desk Representative

    2 weeks ago

    Roanoke Rapids, North Carolina, United States Lexima Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Lexima. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient service to...

  • Hotel Front Desk Agent

    4 weeks ago

    Grand Canyon, United States Xanterra Full time

    Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diam Hotel, Front Desk, Agent, Skills

Front Desk Agent

4 months ago

Grand Rapids, United States Holiday Inn Express & Suites Full time

Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Requirements**:

- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills

**Job Type**: Part-time

Pay: $12.00 - $14.00 per hour

**Benefits**:

- Employee discount
- Health insurance
- Referral program

Schedule:

- 8 hour shift
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel Experience: 1 year (preferred)
- Front Desk: 1 year (preferred)

Work Location: In person