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Customer Service

3 months ago

Schaumburg, United States Insurance Agency Owner Training Full time

As a **Customer Service**, your primary responsibility is to achieve agency growth, retention and service. You will help grow the agency by engaging new & current customers, and building strong relationships within the community.

You’ll work with members of a sales team focused on providing insurance and financial products that help customers protect their homes, cars, and retirement incomes, to achieve a better quality of life.

**As a valued member of our team, you are eligible to enjoy the following benefits**:

- **$42,000 - $60,000 Year Base Salary + Uncapped Commission and Bonuses after you pass a probationary period**:

- **Total Compensation $50,000-$80,000 IF YOU ARE COACH-ABLE AND WILLING TO LEARN**:

- **Monday through Friday**:

- Get paid to learn
- Vacation and Sick Days
- Continuous Training and Development
- Positive Work Environment with loyal management
- we will treat you good

**Customer Service Representative Responsibilities**:

- **ABLE TO WORK IN SCHAUMBURG, IL 60173**
- Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Answer the phone
- Update client and policy information
- Review premium changes and verify coverage
- Contact existing clients and identify cross-sell opportunities
- Promote positive partnerships between service and sales teams

**Customer Service Representative Requirements**:

- **2 - 5 YEARS OF CUSTOMER SERVICE EXPERINCE REQUIRED**
- Must be organized, able to multitask, and efficient
- Must be self-motivated, reliable and have a positive attitude
- PC skills
- Possess a genuine and willingness to learn and be coachable
- Excellent skills in communication and presentation
- Career changers, recent grads and experienced sales individuals encouraged to apply

**Salary**: From $18.00 per hour

**Benefits**:

- Paid time off

**Schedule**:

- Monday to Friday
- No nights

**Application Question(s)**:

- Are you able to commute or relocate to Schaumburg?

**Experience**:

- Customer service: 2 years (required)
- Work Location: In person_

Pay: From $18.00 per hour

**Benefits**:

- Paid time off

Experience level:

- 1 year
- 2 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- In-person
- Office

Ability to Relocate:

- Schaumburg, IL 60173: Relocate before starting work (required)

Work Location: In person