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Mailroom Clerk

4 months ago

New York, United States CIRA TEKNICS Full time

**Mailroom Clerk // Legal Sr On-Site Svcs Spec**

**New York, NY, 10036**

**23.00/hr**

**Shift timing**

7:30 AM to 4:30 PM (Mon to Fri)

**Job Type**: Temporary to perm

**Roles & Responsibilities**
- Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment.
- Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
- Provides copier maintenance and/or repair of customer site equipment.
- May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.
- This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
- Runs high volume copy machines and performs binding and finishing work.
- Handle highly sensitive and confidential documents that may be time sensitive.
- Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment.
- Clears paper jams and informs technicians of specific problems.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within and outside of the site. Maintains daily meter and service logs.
- May travel between customer’s buildings. Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping and/or receiving of materials.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include ‘purging’ and archiving old documents.
- Performs duties of scanning, file conversion and file naming.
- Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD.
- Manage TOC (Table of Contents) - first page of electronic file.
- Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search.
- Perform file formatting for printing/Excel files.
- Assist with coordinating projects that will be completed off site (BIS or Smart Source).
- Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates and partners
- Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure.
- Performs other duties as assigned.

**Minimum Qualifications**
- Typically Required: Requires high school diploma, GED, or equivalent work experience.
- Complete Ricoh Legal training within 90 days of hire and maintain any new training requirements.
- Some related copy job experience is preferred.
- Minimum of 1 year of experience in the Legal Industry is strongly desired.
- Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.
- May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy.
- Demonstrated competency in basic computer skills including proficiency in MS Office Suite.
- Technical aptitude with printers, copy and postage machines and other office equipment.
- Good customer service skills. Good organization skills.
- Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.
- Requires knowledge and understanding of shipping/receiving procedures.
- Basis electronics knowledge is preferred.
- Possesses ability to work independently and flexibly to complete projects.
- Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
- Possesses ability to comprehend instructions concerning mail delivery.
- Possesses troubleshooting and problem solving skills.
- Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
- Possesses excellent customer relations skills and excellent verbal communication skills.

**Required Skills**:

- Hospitality

**Thank