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Customer Service Representative

3 months ago

Freehold, United States blank Full time

**blank is seeking a full-time Customer Service Representative to join our team**
- Able to work independently, but also as part of a team
- Work in a warehouse setting too
- Be flexible
- Team player
- Honest, hardworking, and dependable
- Able to prioritize and manage time effectively
- Have excellent communication skills
- Have excellent time management skills

**Responsibilities**:

- Provide product service information to customers. Provide technical support for products, resolve customer service issues, and provide technical support.
- Review customer orders and requests for approval or disapproval of orders for shipment AND for returns.
- Process customer returns and refunds. Process credit card refunds. Process credit card changes. Process credit card payments. Process returns from international orders.

Qualifications:

- High School Diploma or GED required (or equivalent) with at least one year of experience in a similar role required (or preferred) in a retail environment; or college degree with at least two years of experience in a retail environment; or equivalent combination of education and experience.

Pay: $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Paid time off

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person