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Food Service Server

3 months ago

Santa Rosa, United States Front Porch Full time

**JOB SUMMARY**

Under the supervision of the Dining Room Manager, a Server, interacts with our residents and employees of Front Porch residential facilities, and ensures they have a great experience when dining. Servers are responsible for positive guest interactions while serving in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic food knowledge by performing the following duties.

**ESSENTIAL FUNCTIONS**

Includes the following. Other duties may be assigned as necessary.
- Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items.
- Direct guests to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing guests about food preparation details, communicating specific guest needs to the cooks.
- Maintaining proper dining experience, delivering items, fulfilling guest needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Greet all guests and owners warmly with an appropriate greeting.
- Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes and guidelines in preparation and handling of foodstuffs.
- Performs all duties in a safe and efficient manner. Wears safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor.
- Follow department safety standards, practice correct body mechanic techniques and participate in campus-wide safety programs.
- Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.
- Understand facility’s fire and disaster plans; follow established procedures during drills and actual emergencies.