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Lead Barista

4 months ago

Grand Rapids, United States Social Misfits - Gr Llc Full time

Our Misfit Joints are based on a simple premise: we exist to create a hospitality experience like no other. A warm, welcoming refuge for all. We respect and celebrate the diverse, alternative, and authentic.

Social Misfits is a delicious adventure and a house of worship to the ultimate comfort food: Waffles. With an iconic logo of one of history’s most iconic misfits, you’d better believe this isn’t your ordinary cafe. In addition to a cozy, lounge-like atmosphere evoking romanticism, character and dark allure of the iconic speakeasy, Social Misfits serves deliciously creative offerings including both savory and sweet scratch-made waffles from farm-fresh local ingredients, locally sourced Michigan maple syrups with unique flavor infusions, craft cocktails, and farmer direct, locally roasted, hand crafted coffee from Ferris Coffee Roasting Company. Social Misfits is equally suited for an unordinary lunch meeting, an extraordinary dinner date, or a boozy brunch with friends old and new.

**Responsibilities & Duties**:

- Welcome all guests in our restaurant with a warm and inviting demeanor
- Perform Opening and Closing Duties
- Provide supervisor coverage as scheduled and according to business demands.
- Train Staff on various tasks, including food and beverage preparation and handling
- Work closely with other baristas and Social Misfits staff to make all menu items, ensuring consistency and adherence to recipes
- Maintain inventory and equipment by cleaning, troubleshooting and scheduling repairs with the General Manager
- Provide efficient and personal service to each and every customer
- Create unique relationships with guests by learning their names and favorite orders
- Oversee operation of all equipment in accordance with safety and manufacturer’s guidelines
- Collect and process cash/charges using our POS system.
- Communicate with team members and management to solve problems
- Provide Leadership and model a positive work environment at all times
- Stay informed on products and share knowledge with team members and guests
- Maintain and organize store supplies and appearance(dry and perishables)
- Ensure compliance and adherence to service and safety standards
- Performs all other related duties as assigned

Reports To: General Manager

**Required Training, Education, & Experience**:

- High School Diploma or equivalent
- Previous work experience as a Barista
- Previous leadership or supervisor experience

**Minimum Qualifications**:

- Must be able to work flexible days and hours, including weekends and holidays.
- Physical ability to unpack products and sort them including bend and lift to up to 35 pounds.
- Perform repetitive motion with hands, and wrists
- Stand for extended periods of time, must be able to stand and move about the restaurant over the shift.

**Language Skills**:
Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and restaurant community.

**Mathematical Skills**:
**Reasoning Ability**:
**Physical Demands**:
The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job. While performing the duties of this job, the staff member is regularly required to stand, walk, and verbally interact with other employees and guests. The staff member must occasionally lift and/or move up to 50 pounds.

**Work Environment**:
The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume restaurant environment and will be required to spend a majority of their time on their feet.

**Schedule Requirements**:
Availability to work must include evenings, weekends, and some holidays during the restaurant’s hours of operation.