Current jobs related to Service Advisor - Morton - Truck Centers, Inc.


  • Morton, United States Blain's Farm & Fleet Full time

    Job Description At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a...


  • Morton Grove, United States Audi Morton Grove Full time

    Job DescriptionJob DescriptionPosition Overview: We are currently seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. The ideal candidate will have excellent communication skills, a strong technical understanding of automotive systems, and a commitment to providing outstanding service to our customers. As a key member...

  • Financial Advisor

    11 hours ago


    Morton, United States Edward Jones Full time

    Job OverviewIf you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and...


  • Morton, United States Blain's Farm & Fleet Full time

    Job DescriptionAt Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a...


  • Morton Grove, Illinois, United States Mae Trongkamsataya - State Farm Agent Full time

    Job OverviewPOSITION SUMMARY:As a Financial Services Advisor with Mae Trongkamsataya - State Farm Agent, you will play a pivotal role in promoting financial solutions that mitigate everyday risks. Your deep understanding of financial services will enhance your consultative approach, enabling you to effectively guide clients through their options.KEY...


  • Morton, Illinois, United States Edward Jones Full time

    About the RoleWe are seeking a highly motivated and ambitious Financial Advisor to join our team at Edward Jones. As a Financial Advisor, you will have the opportunity to build a successful career in financial services, working with clients to achieve their long-term financial goals.Key ResponsibilitiesBuild relationships with clients to understand their...


  • Morton, Illinois, United States Edward Jones Full time

    About the RoleWe are seeking a highly motivated and ambitious Financial Advisor to join our team at Edward Jones. As a Financial Advisor, you will have the opportunity to build a successful career in financial services, working with clients to achieve their long-term financial goals.Key ResponsibilitiesBuild relationships with clients to understand their...


  • Morton, Illinois, United States JX Truck Center Full time

    {"title": "Shop Helper Position Overview", "content": "JX Truck Center - Morton is a subsidiary of JX Enterprises, Inc., a leading provider of trucking services in the Midwest. With 25 dealerships across four states, we offer a unique opportunity to join a dynamic team and contribute to the success of our Service Department.The Shop Helper will play a vital...


  • Morton, Illinois, United States JX Truck Center Full time

    Job SummaryThe Truck Service Assistant will be responsible for supporting the effective operation of the Service Department at JX Truck Center. This is a Monday - Friday, first shift position.Key Responsibilities Maintain a clean and organized work environment, including cleaning bays and emptying garbage. Deliver parts to shop technicians in a timely and...


  • Morton, Illinois, United States JX Truck Center Full time

    Job Title: Shop HelperWe are seeking a highly motivated and detail-oriented Shop Helper to join our team at JX Truck Center - Morton. As a Shop Helper, you will play a vital role in ensuring the smooth operation of our Service Department.Job SummaryThe Shop Helper will be responsible for assisting our technicians with various tasks, including cleaning the...


  • Morton, United States Bob Grimm Chevrolet Full time

    Job DescriptionJob DescriptionJob Summary:The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have an ASE certificate and great communication skills.About Us:Bob Grimm Chevrolet has been in business since 1951 and strives to continue to be a great place to work. We have many long term...


  • Morton Grove, Illinois, United States Audi Morton Grove Full time

    Job SummaryAudi Morton Grove is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As a key member of our service department, this individual will play a crucial role in ensuring a seamless and positive experience for our clients.Key ResponsibilitiesCustomer InteractionMeet and greet customers, assessing their...


  • Morton Grove, United States A Flai Agency Full time

    Job DescriptionJob DescriptionOur fast paced, growing insurance office is looking to fill an entry level sales and service position. This position is full-time. Duties include contacting potential new customers, discussing new insurance quotes, closing new business and servicing existing clients. This position offers a base salary plus commission.Candidates...


  • Morton Grove, Illinois, United States Mae Trongkamsataya - State Farm Agent Full time

    Job OverviewPOSITION SUMMARY:As a Financial Services Consultant with Mae Trongkamsataya - State Farm Agent, you will play a pivotal role in promoting financial solutions that address everyday uncertainties. Your expertise in financial offerings will enhance your consultative approach, allowing you to effectively guide clients through their financial choices....


  • Morton Grove, Illinois, United States Goodyear Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective guest interactions.Key ResponsibilitiesGuest Interactions: Build meaningful...

  • Shop Assistant

    1 week ago


    Morton, Illinois, United States JX Enterprises Full time

    JX Enterprises, Inc. is a leading dealership group with 25 locations across four states. As a Shop Helper at our Morton dealership, you will play a vital role in the effective operation of our Service Department. This is a Monday to Friday, first shift position with a competitive hourly rate of $20.00.Key Responsibilities:* Maintain a clean and organized...

  • Shop Assistant

    17 hours ago


    Morton, Illinois, United States JX Enterprises Full time

    JX Enterprises, Inc. is a leading dealership group with 25 locations across four states. As a Shop Helper at our Morton dealership, you will play a vital role in the effective operation of our Service Department. This is a Monday to Friday, first shift position with a competitive hourly rate of $20.00. Key Responsibilities: * Maintain a clean and organized...


  • Morton Grove, Illinois, United States Smiths Group plc Full time

    HR Generalist Location: North America, USA, Morton Grove Ref: JOHNCRANENA02045 Division: John Crane Job Function: Human Resources Job Overview The ideal candidate will enhance the value of the Human Resource function to support organizational success. This role involves delivering Human Resource services to designated client departments, offering guidance...

  • School Psychologist

    3 days ago


    Morton, United States BlazerJobs Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Full-Time School Psychologist Morton, PABlazer Jobs is actively interviewing experienced School Psychologists for a short term position with school districts in Morton, Pennsylvania. We are looking for a compassionate and skilled professional to support students'...


  • Morton, United States BlazerJobs Full time

    Job DescriptionJob DescriptionBlazer Jobs is actively seeking experienced Occupational Therapists (OT) for full-time positions within school districts in the Morton, PA area. We are dedicated to providing exceptional talent to support the educational needs of students while fostering professional growth and development opportunities for our team...

Service Advisor

4 months ago


Morton, United States Truck Centers, Inc. Full time

**Company Description** About Truck Centers, Inc.**

The Service Advisor is the first line of customer engagement within our busy Service department. The Service Advisor greets in-person and remote customers, records repair needs and operating complaints, documents information, and performs a preliminary inspection of the equipment to start the assessment process. Our Service Advisors are skilled customer service pros that make all customers feel welcomed and a top priority even in a fast-paced setting that requires a calm demeanor and steady work ethic.

**WHAT WE OFFER**:

- 401(k) with company match
- Health insurance with 3 plan options to choose from
- Vision Insurance
- Dental Insurance
- Paid time off including paid volunteer time
- Disability insurance
- FSA and HSA options
- Company paid Life and AD&D insurance
- Maternity leave
- Employee assistance program
- Wellness program
- Company paid uniforms
- OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy & South Bend campuses to maintain your certifications and obtain new ones
- Tool insurance at no cost
- Company-supplied specialty tooling

**WHAT YOU'LL DO**:

- Greet customers upon arrival to our Service department and render assistance.
- Create repair orders and schedule appointments using Dealer Management System, tablet devices, and other provided resources to thoroughly document customer complaints, repair type, and customer information.
- Interview drivers to clarify complaint(s), conduct initial vehicle inspection, reiterate issues, and confirm all topics of concern for the RO.
- Confirm account payment status, recalls, vehicle repair history, and warranty coverage.
- Maintain open communication with customers to throughout the repair process.
- Create sublet purchase orders for towing charges.
- Obtain initial approvals to begin the repair assessment process and notify Service Dispatcher that the vehicle is ready for assessment.
- Inform customers of dealership amenities and arrange for shuttling of waiting customers with Dispatch team.
- Collaborate with Dispatch department to pickup and deliver vehicles for Service work when requested.
- Monitor customer satisfaction reports and take proactive action to address opportunities for improvement to maintain a high level of customer satisfaction with TCI, our products, and services.
- Possess positive customer service skills to effectively communicate the scope of repairs performed, answer questions with a solutions-focused attitude, and guide them through our Service workflow process.

**Qualifications** What We're Looking For**:

- Must be able to pass a pre-employment background check, physical, and drug screen.
- High School Diploma or GED
- Valid Driver's License with ability to meet insurance requirements is required; CDL preferred
- Minimum of 1 year mechanical, trucking, or dealer service experience; 2+ years preferred
- Knowledge of Service department operations, trucks, and truck parts
- Mechanical aptitude or truck repair experience is highly preferred
- Demonstrated customer service and interpersonal communications skills, even in times of stress
- Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
- Knowledge of computer operations, tablets, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus

**Additional Information**:

- Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status._

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. In additional to multiple comprehensive healthcare packages including medical, dental, vision, and prescription coverage, we offer a flexible spending accounts for healthcare costs or dependent care, company paid life insurance, voluntary life insurance, disability insurance, AD&D coverage, 401(k) retirement plan with company match, health and wellness incentive programs, training and career development opportunities, alternative work arrangements, volunteer time off, tiered PTO system, service awards, competitive salary, uniforms, technician tool insurance, and a family-first, team environment.