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Medical Assistant Front Office

4 months ago

Apple Valley, United States Choice Medical Group Full time

MUST HAVE CARDIOLOGY EXPERIENCE

JOB SUMMARY

Under the supervision of the Clinical Director office supervisor and MD, the Medical Assistant will be responsible for preparing patients for physician; take vital signs, record patient charges, record patient history and assist in minor office procedures. Obtain initial patient information and assist providers in order to increase efficiently and report production of the provider they are working under.

the MA will be responsible for answering, researching, and resolving customer questions, inquiries, requests, and problems in a fast-paced, healthcare call center environment both in office and remotely.

**Additional responsibilities include**: - Performs necessary duties in answering a heavy volume of telephone calls; relaying incoming and outgoing telephone calls; and in facilitating internal communication throughout community practices and the Medical Center.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

**Knowledge of**:

- ICD-9/ ICD-10, HCPCS and CPT coding
- Federal and state healthcare mandates and regulations
- Company policies and procedures
- General front office procedures and skills
- Back office procedures and skills
- CPR/BLS

PAY - $16-$20/hr

**Ability to**:.

**Job Duties may include, but are not limited to**:

- Interview patients and obtain medical history, job description, history of injury and treatment, present complaints, and social history. Utilize the Electronic Medical Record (EMR) system to enter patient data.
- Transmit patient orders including laboratory tests, radiology tests, medications, etc.to facilities

after ordered by the provider
- Document messages left by patient.
- Schedule appointments
- Scan paperwork
- Collect insurance cards/photo ID
- Answer phones
- ADDITIONAL RESPONSIBILITIES:

- Maintain professional appearance and conduct at all times.
- Adhere to employer work practices.
- Establish and maintain effective working relationships with physicians, staff and managements.
- Effectively cope with typical job stress.
- Document work processes as required.
- Management of multiple projects/tasks simultaneously
- Honesty, discretion and well-organized with attention to detail
- Superior Customer Service skills, flexible and proactive
- Excellent written, oral communication skills, and knowledge of medical terminology.
- Analytical
- Literate in medical management software and Microsoft Office preferred
- Excellent phone etiquette and phone triage
- Familiarity with Electronic Medical Records, Insurances, WC, etc.
- Ability to work independently and as a team member
- Demonstrated ability to meet deadlines
- Problem-solve
- Prioritize with excellent organizational skills, responding to multiple demands and timeliness
- Demonstrate ability to respond to common inquiries from patients, customers, vendors, regulatory agencies, health plans or member of the business community and possess excellent customer service skills
- Twist, turn and utilize reaching motion, ability to sit and/or stand for extended periods of time
- Perform other duties as assigned.

**QUALIFICATIONS**: Education: High school diploma or equivalent. Certification/Licensure: Not required. Experience: One of the following: 1. 6 months experience as a Medical Scribe. 2. 6 months related experience and/or training, or equivalent combination of education and experience.

EDUCATION and/or EXPERIENCE

Associates degree (A.A.) or equivalent from a two-year college or technical school; or one (1) year related experience and/or training; or equivalent combination of education and experience.

Must have mínimal - 6 months as a medical scribe

CERTIFICATES, LICENSES, REGISTRATIONS

Medical Assistant certification and CPR/BLS certification.

SKILLS

Applicant must have exceptional written and verbal skills and be proficient in typing and have excellent spelling, punctuation, and grammar skills. The applicant must be willing to work in a fast-paced environment while maintaining great attention to detail. The applicant must also be reliable and punctual, professional, and have a willingness to learn. Excellent opportunity for someone looking to gain experience before attending medical school or physician assistant school. Bilingual English/Spanish is a plus as is experience with medical terminology. Able to work independently. Has knowledge of industry standards and expectations. Has knowledge of commonly used concepts, practices and procedures within this field. Excellent verbal and written skills. Computer literate with knowledge of Excel/Word. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Able to verify a variety of standard and/or com