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Multi-unit Coffee Shop Manager

4 months ago


Los Angeles, United States Mad Lab Coffee Full time

**Job Summary**:
Mad Lab Coffee is seeking an experienced Coffee Manager to join our team in overseeing multiple locations throughout Los Angeles.

The Coffee Manager will ensure consistency in all locations by working closely with Mad Lab founders and cafe leads.

**Duties**:

- Oversee daily operations in all locations and ensure guest satisfaction
- Ensure efficient food/beverage production and service operations
- Monitor and maintain high standards of food safety and cleanliness
- Assist in staff training on proper procedures and protocols
- Handle customer inquiries, feedback, and complaints promptly and professionally
- Oversee inventory management and ordering supplies
- Utilize POS systems for transactions and reporting
- Collaborate with the founder to optimize shop performance

**Requirements**:

- Previous experience in a supervisory role within the coffee industry
- Knowledge of food safety practices
- Understanding of hospitality management principles
- Familiarity with restaurant operations and kitchen management
- Ability to enforce food safety regulations and standards effectively

Preferred Skills:

- Experience with POS systems
- Experience in controling labor and food cost
- Strong leadership and interpersonal skills

Pay: $66,560.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off
- Paid training

Experience level:

- 2 years

Restaurant type:

- Café
- Coffee shop

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Los Angeles, CA (required)

Ability to Relocate:

- Los Angeles, CA: Relocate before starting work (required)

Work Location: In person