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Accounts Receivable/collection Specialist

4 months ago

Houston, United States Concentric, LLC Full time

Competitive pay - Plus incentive opportunities
- Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
- Cell phone compensation
- 8 paid holidays
- PTO - FT Employees receive 128 Hours of PTO Annually
- Training and mentoring - Learn from our experts in the industry
- Advancement opportunities

Link to benefits overview: Benefits

Job Summary

The Remote AR Collection Specialist is responsible for maintaining and updating customer accounts, generating invoice corrections, credit check and approvals, resolving customer billing problems and reducing accounts receivable delinquency.

Key Job Responsibilities:

- Review, maintain, and monitor open accounts for collection efforts.
- Review and approve credit terms and approvals with management.
- Monthly reporting of key performance indicators such as Days Sales Outstanding and Accounts Receivable Turnover.
- Make outbound collection calls in a professional manner while keeping and improving customer relations.
- Identify issues attributing to account delinquency, provide potential solutions, and review with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Prepare correspondence to customer and send via applicable approved methods to encourage payment of delinquent accounts.
- Locating and working with collection agencies, as needed.
- Other duties as assigned by supervisor.

Key Performance Measurements
- A score card that reflects performance in areas such as Days Sales Outstanding, Accounts Receivable Turnover, Collection of delinquent accounts, customer satisfaction, cash receipt trending, and issue resolution.
- Resolving client-billing problems.
- Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information. Other key metrics prescribed by Concentric Finance & Accounting leadership, resulting in positive customer and Company impact.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

Work Location: In person