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Associate Category Manager

3 months ago

Wyoming, United States Gordon Food Service Inc Full time

Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

**Responsibilities**:
**Product**
- Acts as primary category contact for internal shareholders and external vendor community
- Acts as a key product specification resource, including product certification and defining key attributes
- Works with the Quality Assurance Team and vendors on resolution to product quality issues
- Responsible for supporting all segments of the business

**Supplier Operational Excellence**
- Supports Supply Chain with vendor escalation on mid
- to long-term vendor service level improvement and plans to ensure product availability to meet customer needs
- Responsible for developing alternative supply solutions to support customer needs
- Works with other departments (Education segment, Stores, etc ) to support Inventory Planning - I.e. back to school, seasonal products, etc)
- Supports the creation of product content/attributes working with vendors and marketing communications

**Supplier Execution**
- Develops and manages strategic relationships with Tier 2 vendors through regular communications and Joint Business Planning (JBP) reviews to optimize supplier value to Gordon Food Service (Top 50-100 vendors)
- Leads the Joint Business Plan Support Go to Market strategy execution
- Responsible for working with vendors on Food show participation and activity planning
- Assists in escalation process with Vendor Receivables, Category Support and Divisions on vendor dispute resolution
- Works with vendors on driving continuous improvement of VIP Scorecard metrics

**Regional Merchandising and Financial Support**
- Collaborates with the Regional Merchandising Team on sales facing strategy execution
- Leads execution of financial/margin category management improvement and optimization plans (i.e., conversions, bringing new product innovation to market)
- Business Acumen - Proficiency of business and management principles involved in strategic planning to inject creativity, fresh thinking, new perspectives and to generate new and imaginative ideas.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Marketing / Product - knowledge of principles and methods for merchandising products and services. Knowledge of product and marketing segments.
- Project Management Skills - able to understand, follow and create processes in order to complete projects.
- Self Management - Must have good time management and organizational skills to manage multiple projects simultaneously and to complete assigned work on time and on budget. Must be results oriented and have excellent team skills.
- Customer Service — Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Data Analysis / Analytics Skills - Proficiency in analyzing information; able to use analytics and associated tools (e.g., Excel, Access) in creative ways to tell the product story, garner buy-in, provide insights and to support decision-making.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Speaking and Writing — Requires effective verbal, written, and presentation skills in order to support projects, convey findings, share strategies and implement product marketing/merchandising presentations, or to sell an idea in a variety of ways including written correspondence, face-to-face, or group meetings.
- Coordination — Adjusting actions in relation to others' actions.

**Experience**:

- Bachelor degree Sales, Marketing, or other related field preferred
- Three or more years previous experience in brand, product or category management.
- Proven capability to perform the essential functions of the job, as demonstrated by an equivalent combination of education, training and/or relevant work experience may be considered in lieu of the specified education and experience requirements

**Adherence to Hybrid Work Policy**:
**Location**:

- 1300 Gezon Pkwy, Wyoming MI 49509
- Hybrid Schedule 3 days in office 2 days remote
- Monday to Friday
- 8 a