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Family Services Coordinator
4 months ago
**Monarch School Project**
**Family Services Coordinator**
**Monarch School Overview**
Monarch School Project nurtures resilience in unhoused youth and their families. We empower students to influence their own growth in the areas of academic success and social-emotional learning and we reinforce the existing strength of families so that students can thrive in school and in life. Monarch School is a K-12 public school providing up to 300 students daily with a WASC-accredited education, mental health support, social engagement opportunities, college and career preparation as well as basic necessities. Monarch School is a public-private partnership between the San Diego County Office of Education and the nonprofit, Monarch School Project (MSP), a 501(3) corporation. For more information, please visit.
**Position Summary**
The Family Services Coordinator is responsible for overseeing the HMIS/CES process as the site supervisor for the project and for establishing and maintaining community resource partnerships. The incumbent will also provide wrap-around services to Monarch families and alumni. Oversee the parent volunteer program.
**Reporting Relationship**
The Family Services Coordinator reports directly to the Director of Family and Alumni Engagement. However, the incumbent must be able to communicate with other team members, staff, families, and external stakeholders.
**Supervisory Responsibilities**
The incumbent in this position will not have any supervisory responsibilities.
**Position Responsibilities and General Responsibilities**
The individual will perform the following duties and responsibilities along with other duties that may be assigned:
**Position Responsibilities**:
- Develop and maintain a directory of community resources applicable for family and alumni needs.
- Establish and maintain partnerships with county entities, shelters, and organizations.
- Assist family & alumni engagement team with HMIS/CES process.
- Manage the Monarch School HMIS/CES operating system.
- Act as the liaison between Monarch School Project and the Regional Task Force on Homelessness for HMIS/CES.
- Assist in connecting families and alumni with Case management.
- Complete CES Triage Tool (formerly VI-SPIDAT) assessment with clients.
- Coordinate the promotion, orientation, matching, and onboarding processes of the Parent Volunteer Program and provide monthly check-ins with Parent Volunteers
- Assist families and alumni with processing and issuing emergency gift cards, emergency stipends, and rental assistance.
- Process and issue Monarch Legacy Scholarships payments.
- Participate in all staff training/professional development opportunities.
- Work in the Resource Center to provide access to resources for families.
- Support the Family and Alumni Engagement team with family and alumni events.
- Collaborate closely with all programmatic teams to provide integrated programming
- Support with student supervision on campus and the After School Program as assigned
**General Responsibilities**
- Exemplify Monarch’s Core Values of Community, Relationships, Strength and Healing
- Serve as a role model to students by setting the highest standards of professional and personal conduct, honesty, integrity and ethical behavior and ensuring that “Students Come First” at all times
- Protect students’ rights, safety, health, privacy, welfare and best interests at all times
- Know available resources at Monarch and refer students to appropriate staff for additional support
- Participate in all staff training/professional development opportunities
- Perform other duties and projects as assigned
**Education and Experience**
- Bachelor’s Degree in education, social work, or counseling from an accredited college or university required.
- 3 years experience of working in case management
- HMIS/CES experience highly preferred
- A valid California Driver’s License and proof of current car insurance is required.
**Preferred Skills**
- One year experience with program target population (Example: students impacted by homelessness, seriously emotionally disturbed).
- One year experience with program modality (example: school-based, community-based, community treatment, wraparound, etc.)
- Demonstrated ability to assess, triage and organize work.
- Applies a strength-based, restorative, culturally responsive, trauma-informed approach to supervision, participant and community service.
- Fluency in prevailing language(s) of the community. Spanish Bi-Lingual is highly preferred.
**Certificates and Licenses**
- A valid California driver’s license is required.
**COVID-19**
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is o
