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Leisure & Event Manager

3 months ago

Kohler, United States HealthFitness Full time

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

This key individual will report to the Director of Program Management and Engagement. This position is responsible for the development, delivery, marketing, and collaboration of employee special events and recreational activities (i.e. community events, walking groups, fun runs, leagues, employee clubs, etc.). The Manager will support a large manufacturing employer and will work closely to align with the employer’s culture, HR Team, and Total Reward’s Team strategies. This role will be a key conduit between client departmental groups to enhance overall employee experience, creating unique social connection opportunities across the workforce. A hybrid work schedule can be considered for this role with Tuesday, Wednesday, and Thursday being required in office days.

Key Accountabilities:
- Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.- Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.- Coordination of resources (e.g., supply management, referees, indoor/outdoor areas). Coordination with community organizations regarding special event and/or recreational based events in the community (e.g., 5K Runs, Tough Mudders). Coordination with client department groups to support clubs and employee experience initiatives.- Development and implementation of the yearly strategic engagement (business). Leads the development, interpretation, and enforcement of all systems, policies and procedures of recreation facilities, programs, special events and services.- Develops key recreation and event initiatives that align with employer HR, Total Rewards and Wellness team strategies.- Develops outcomes focused employee experience programs including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.- Directs the implementation of programs and special events; supports the coordination of recreation and/or special event marketing and communications to maximize program engagement. Works with employer security and local security as needed, based on the event and/or activity.- Manages all recreation, special event, and employee experience program activities in accordance with HealthFitness operational, quality, safety, and service standards. Scheduling of league play and special events.- Tracks recreation & special event participant, program usage data, and statistical outcomes reporting for league play and/or special events.- Maintains accurate records and ensures confidentiality of data collected during activities is in accordance with HealthFitness requirements, including applicable file transfer, processes, collaborating with related suppliers and/or storage.- Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures. Maintains accurate activity and payment records and ensures confidentiality of data collected during activities is in accordance with HealthFitness requirements, including applicable file transfer, processes, collaborating with related suppliers and/or storage.- Submits billing worksheets accurately and according to contract provisions and HealthFitness policies.

As applicable- Carries out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates. Plans, assigns, and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.- Ensures staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.- Leads regular individual and group staff meetings to ensure associates are informed about Hea