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Program Coordinator

4 months ago

New York, United States KIND Full time

**Position Summary**

KIND seeks a Program Coordinator, field offices to provide support for legal services programming in the provision of legal services to detained unaccompanied children facing removal proceedings.

**Essential Functions**:

- Serves as case database expert for the team, including running weekly and monthly reports, and coordinating program's accurate, timely, and fulsome data maintenance.
- Serves as central point of contact on the team for legal data management, data systems, and data integrity.
- Prepares docket lists for upcoming court dockets and notify children who are still waiting for attorney placement of hearing date.
- Conducts Know Your Rights (KYR) presentations and intakes with detained children and track detained child arrivals to ensure all detained children receive KYR and intake within required timeframe.
- Drafts case summaries for cases accepted by the program.
- Manages client referral systems for detained and released children; coordinates and maintains released child intake waitlist; assigns released intakes to be completed by other staff; and conducts KYRs and intakes of eligible released children.
- Maintains regular contact with clients who have not yet been placed with direct representation or pro bono counsel.
- For direct representation cases, updates clients’ contact information in case file, case management database, and with required courts and agencies in coordination with attorney.
- Maintains file and case management database with updates on case status and child well-being.
- Refers detained children who are released to sponsors in other jurisdictions to legal service providers in said jurisdictions.
- Prepares case file and a comprehensive set of referral documents and assists with duties relating to pro bono placement, support, and mentoring.
- Assists with case preparation for direct representation of clients.
- Oversees case file closing procedures and assists with case closures.
- Other duties as assigned, including but not limited to administrative duties of the office, mail, supplies, and related tasks.

**Qualifications and Requirements**:

- Undergraduate degree required.
- Fluency in English and Spanish required.
- Minimum 1 year experience working with at-risk youth, immigrants, and/or vulnerable populations.
- Minimum 1 year experience working with legal databases, managing dockets, and leading projects.
- Advanced fluency in Spanish language.
- Demonstrated commitment to issues affecting immigrants.
- Excellent organizational and time management skills, and attention to detail.
- Strong cultural competency and cross-cultural communication skills.
- Ability to work collaboratively with multiple attorneys.
- Ability to communicate clearly and effectively in writing.
- Ability to adapt to a high-volume workload with fast-changing deadlines and priorities.
- Experience conducting legal intakes or interviewing children preferred.
- Experience working in an office setting preferred.
- Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
- Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
- Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
- Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
- Committed to practicing and supporting wellbeing and a work-home life balance.
- Experience working and communicating in a remote environment.