Current jobs related to Front Desk Agent - National Harbor - MGM Resorts International

  • Front Desk Agent

    4 days ago

    Bar Harbor, United States Witham Family Hotels Full time

    Are you passionate about delivering outstanding guest service and enjoy solving problems? As a Front Desk Associate at the Bar Harbor Inn and Spa, you will be the first point of contact for our guests, ensuring they receive a warm welcome and excepti Front Desk, Agent, Reservations, Hospitality, Hotel, Guest Service

  • Front Desk Agent

    5 days ago

    Bar Harbor, United States Witham Family Hotels Full time

    Are you passionate about delivering outstanding guest service and enjoy solving problems? As a Front Desk Associate at the Bar Harbor Inn and Spa, you will be the first point of contact for our guests, ensuring they receive a warm welcome and excepti Front Desk, Agent, Reservations, Hospitality, Hotel, Guest Service

  • Front Desk Agent

    2 months ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality and to...

  • Front Desk Representative

    7 days ago

    National City, California, United States Excel Hotel Group Full time

    {"Job Title": "Front Desk Agent", "Job Summary": "We are seeking a skilled Front Desk Agent to join our team at Excel Hotel Group. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.",...

  • Front Desk Agent

    3 weeks ago

    Egg Harbor City, United States Renault Winery Resort Full time

    RENAULT WINERY RESORT is an EEO employer - M/F/Vets/Disabled Come join a fun team with an amazing culture while working in a beautiful environment! Renault Winery is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. The property currently consists of our hotel, Chateau Renault, our golf course,...

  • Front Desk Representative

    1 day ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    {"title": "Front Desk Agent", "description": "OverviewThe Highlands at Harbor Springs is seeking a skilled Front Desk Agent to provide exceptional guest experiences. As a Front Desk Agent, you will be the first point of contact for guests and handle various aspects of their stay, including check-ins, check-outs, and resolving any issues that may...

  • Front Desk Associate

    6 days ago

    Bar Harbor, Maine, United States Witham Family Hotels Full time

    Front Desk AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Witham Family Hotels. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm welcome and exceptional service throughout their stay.Key Responsibilities:Welcome guests warmly and answer questions...

  • Front Desk Representative

    1 week ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Job SummaryThe Highlands at Harbor Springs is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and support to our resort guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for handling all aspects of their stay, from check-in to check-out.Key ResponsibilitiesGuest...

  • Front Desk Representative

    7 days ago

    Friday Harbor, Washington, United States Columbia Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Friday Harbor House. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out processes, and ensuring a seamless experience for our guests.Key...

  • Front Desk Representative

    3 days ago

    Friday Harbor, Washington, United States Columbia Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Friday Harbor House. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out processes, and ensuring a seamless experience for our guests.Key...

  • Front Desk Representative

    1 day ago

    Fairport Harbor, Ohio, United States Woodcliff Hotel & Spa Full time

    Front Desk AgentAre you passionate about delivering exceptional guest experiences and ensuring seamless check-in processes?We're seeking a skilled and friendly Front Desk Agent to join our team at Woodcliff Hotel & Spa.Key Responsibilities:Greet guests warmly and check them into their rooms efficiently.Handle guest inquiries and concerns promptly and...

  • Evening Front Desk Agent

    4 months ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Evening Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality...

  • Front Desk Agent

    1 month ago

    Benton Harbor, United States Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, Full time

    Job DescriptionJob DescriptionFront Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!"Job DetailsWork Location: Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, MichiganJob Type: Full-timePay: $13 - $14 per hourSchedule: 7:00AM - 3:00PM / 3:00PM - 11:00PMJob OverviewThe Front Desk Agent is responsible for providing...

  • Front Desk Representative

    2 weeks ago

    Egg Harbor City, New Jersey, United States Renault Winery Resort Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional service to hotel guests, ensuring a seamless and enjoyable experience at Renault Winery Resort.Key ResponsibilitiesGuest Services: Greet and check-in guests, respond to inquiries, and resolve any issues in a professional and courteous manner.Front Desk Operations: Manage the front desk...

  • Front Desk Representative

    5 days ago

    Fairport Harbor, Ohio, United States Woodcliff Hotel & Spa Full time

    Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Woodcliff Hotel & Spa. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth check-in process, and handling guest inquiries and concerns in a professional and timely manner.Key...

  • Front Desk Agent

    3 months ago

    Boothbay Harbor, United States Benchmark Spruce Point Inn Full time

    Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...

  • Front Desk Agent

    2 months ago

    Boothbay Harbor, United States Benchmark Spruce Point Inn Full time

    Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...

  • Front Desk Agent

    3 weeks ago

    Hot Springs National Park, United States Hotel Hot Springs Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Representative

    3 days ago

    Boothbay Harbor, Maine, United States Benchmark Spruce Point Inn Full time

    Unlock Your Potential as a Front Desk AgentBenchmark Spruce Point Inn is seeking a highly motivated and engaging Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and promoting our resort's unique offerings.Key...

  • Front Desk Representative

    2 weeks ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Job SummaryThe Highlands at Harbor Springs is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and support to our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for handling various aspects of their stay.Key ResponsibilitiesGuest Registration and...

Front Desk Agent

4 months ago

National Harbor, United States MGM Resorts International Full time

**The SHOW comes alive at MGM Resorts International**

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

**THE JOB**:
As a Front Desk Agent, you will be responsible for warmly greeting patrons, verify their credentials, and assist them with checking in for their stay. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us.

**STARTING RATE**: $18.10 /hour

**THE DAY-TO-DAY**:

- ** Warm Guest Welcome and Service**:

- Greet guests as they arrive, making them feel part of the MGM Resorts family.
- Anticipate their needs and address any concerns promptly, following the S.H.O.W. Service Basics.
- ** Efficient Check-In and Check-Out Process**:

- Manage early and late arrivals and departures seamlessly.
- Handle walk-ins and ensure smooth guest room check-ins and check-outs.
- ** Enhancing Guest Experience**:

- Offer upgraded accommodations when available, adhering to authorized programs and processes.
- Promote MGM Rewards enrollment and benefits to enhance guest loyalty.
- ** Collaboration with Housekeeping and Other Departments**:

- Partner with Housekeeping and related departments to meet guest expectations.
- Address special requests promptly and efficiently.
- ** Financial Transactions and Responsibility**:

- Post correct charges and credits to guest accounts.
- Collect payments, handle cash and credit transactions, and maintain accurate cash balances following property procedures.
- ** Key Control and Security**:

- Issue room keys securely.
- Prioritize guest security, privacy, and confidentiality throughout their stay.

**THE IDEAL CANDIDATE**:

- ** Education**:

- ** High School Diploma or GED**: A basic educational qualification is essential.
- ** Experience**:

- ** Minimum 6 Months of Cash Handling Experience: Proficiency in handling financial transactions is essential.**:

- ** 1 Year of Guest Service Experience: Prior experience in customer service roles is valuable.**
- ** Software Proficiency**:

- ** Experience with Opera Software**: Familiarity with Opera, a popular property management system used in the hospitality industry, is advantageous.

**THE PERKS & BENEFITS**:

- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community