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Part Time Hotel Front Desk Agent

4 months ago


Kissimmee, United States Park Royal Orlando Full time

We are looking for a part time Front Desk Agent for Park Royal Orlando. This is Friday-Sunday only. This individual must have open availability and can work evenings and holidays.

Responsibilities include
- Greet all guests and make them feel welcome.
- Book reservations for guests and owner, process check-in/check-out of guests, process any guest credits and/or charges, etc.
- Contacting guests and welcoming them upon their arrival and exit.
- Act as an advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay. Work closely with maintenance and housekeeping.
- Upon request, provide guests with information regarding local activities.
- **Process invoices, post checks to vendors and distribute employee checks**:

- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits

This individual must be available to work all holidays and weekends.
- Park Royal Orlando is an equal opportunity employer and participates in E-verify._

**Job Type**: Part-time

Pay: From $14.00 per hour

Expected hours: No more than 24 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel Experience: 1 year (preferred)
- Front Desk: 1 year (preferred)

**Language**:

- Spanish (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person