Current jobs related to Customer Associate Iii - Scarborough - MaineHealth

  • Customer Service Associate III

    1 month ago

    Scarborough, United States MaineHealth Full time

    Summary Customer Service Associate III Single Billing Office Position Summary: Are you ready to elevate your career in customer service? As a Level 3 SBO Customer Service Associate at MaineHealth, you'll be the friendly, caring, and professional face of our brand. This fully remote position offers the flexibility to work from the comfort of your home....

  • Pharmacy Technician III

    5 days ago

    Scarborough, Maine, United States MaineHealth Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician III to join our Ambulatory Oncology team at Maine Medical Center. As a key member of our pharmacy team, you will play a critical role in providing exceptional patient care and support.Key ResponsibilitiesPrepare and dispense medications, including non-hazardous and hazardous parenteral...

  • Customer Service Sales Associate

    2 weeks ago

    Scarborough, Maine, United States Bob's Discount Furniture Full time

    Customer Service Sales AssociatesBob's Discount Furniture is seeking dedicated Customer Service Sales Associates to enhance our team. These associates are essential in delivering outstanding customer service and sales assistance. Their responsibilities include accurately processing sales transactions, addressing customer inquiries, and fostering a welcoming...

  • Customer Experience Associate

    3 weeks ago

    Scarborough, Maine, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional service to our members, processing memberships, and promoting the value of our products and services.Key Responsibilities:Develop and support membership by providing...

  • Quality Engineer III

    1 month ago

    Scarborough, United States Ultra Clean Technology Systems & Svc Inc Full time

    Job DescriptionJob DescriptionJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse...

  • HR Reporting Analyst III

    3 weeks ago

    Scarborough, United States The Ladders Full time

    Category/Area of Expertise: HRIS Job Requisition: 387105_external_USA-ME-Scarborough_7192024 Address: USA-ME-Scarborough-145 Pleasant Hill Rd Store Code: Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT...

  • HR Reporting Analyst III

    3 days ago

    Scarborough, United States Peapod Digital Labs Full time

    Category/Area of Expertise: HRIS Job Requisition: 387105_external_USA-ME-Scarborough Address: USA-ME-Scarborough-145 Pleasant Hill Rd Store Code: HR Reporting & Analytics (5135622) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food...

  • FT Deli Service Associate

    2 weeks ago

    Scarborough, Maine, United States Hannaford Supermarkets Full time

    Hannaford Supermarkets, a leading local market, is committed to preserving farmland, local traditions, and jobs. As a FT Deli Service Associate, you will be part of our team that actively seeks out farmers and producers to join our Local program. This program celebrates not only local foods but also the connection we have to the source of our fresh foods,...

  • Retail Customer Service Associate

    3 weeks ago

    Scarborough, United States Mainely Tubs Full time

    Job Type Full-time Description Embark on a Rewarding Retail Experience with Mainely Tubs! Are you a customer service enthusiast with a passion for creating exceptional experiences? Become an integral member of Mainely Tubs as a Retail Counter Associate. Key Responsibilities Welcoming Ambassador: Greet and engage customers with a warm welcome as they enter...

  • Customer Service Leader

    1 week ago

    Scarborough, Maine, United States Hannaford Supermarkets Full time

    {"title": "Customer Service Leader", "description": "Job SummaryHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a positive shopping experience for our...

  • Customer Service Team Lead

    2 weeks ago

    Scarborough, Maine, United States Hannaford Supermarkets Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Hannaford Supermarkets. As a key member of our Front End Operations team, you will be responsible for ensuring the smooth operation of our customer service desk, managing a team of associates, and providing exceptional customer service to our valued...

  • Vision Associate>

    4 months ago

    Scarborough, United States Walmart Full time

    Walmart - 500 Gallery Blvd - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory; Assist...

  • Healthcare Customer Service Associate

    3 weeks ago

    Scarborough, Maine, United States MaineHealth Full time

    Position OverviewThe Patient Service Representative (PSR) plays a vital role in ensuring a welcoming and efficient environment for patients. This position involves greeting patients warmly, managing incoming calls, scheduling appointments, and executing various administrative tasks as required.The PSR is responsible for the collection, verification, entry,...

  • Healthcare Customer Service Associate

    3 weeks ago

    Scarborough, Maine, United States MaineHealth Full time

    Position OverviewThe Patient Service Representative (PSR) is responsible for providing a warm and welcoming environment for patients. This role includes answering phone calls, managing appointment schedules, and executing various administrative tasks as required.The PSR will ensure accurate collection, verification, and entry of patient information while...

  • PT Customer Service Leader

    7 days ago

    Scarborough, United States Hannaford Supermarkets Full time

    Address: USA-ME-Scarborough-417 Payne Road Store Code: Store 08451 Customer Service (5120990) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • Connected Customer Supervisor

    3 weeks ago

    Scarborough, United States Floor & Decor Full time

    Job DescriptionJob DescriptionBase PayOffering up to $18/hour or more in starting payPurpose:The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce...

  • PT Customer Service Leader

    4 months ago

    Scarborough, United States Hannaford Supermarkets Full time

    Address: USA-ME-Scarborough-417 Payne Road Store Code: Store 08451 Customer Service (5120990) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • PT Customer Service Leader

    1 week ago

    Scarborough, United States Hannaford Supermarkets Full time

    Address: USA-ME-Scarborough-417 Payne Road Store Code: Store 08451 Customer Service (5120990) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • Customer Relations Associate for Wholesale Services

    3 weeks ago

    Scarborough, Maine, United States Sullivan Tire & Auto Service Full time

    Position OverviewRole:The Wholesale Client Support Specialist plays a crucial role in enhancing the sales process by delivering exceptional customer service and ensuring order fulfillment for our internal and wholesale clientele. This position collaborates closely with management to boost profitability through enhanced operational efficiency and...

  • Sales Associate

    5 hours ago

    Scarborough, Maine, United States Hannaford Supermarkets Full time

    Job Title: Sales AssociateHannaford Supermarkets is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Responsibilities:Provide exceptional customer service, responding to customer inquiries and...

Customer Associate Iii

4 months ago

Scarborough, United States MaineHealth Full time

**Position Summary**

**Required Minimum Knowledge, Skills, and Abilities (**KSAs**)**
- **Education**: High School graduate or GED/HiSET preferred.
- **License/Certifications**: N/A
- **Experience**:

- 2+ years in a related healthcare field or
- 2+ years previous call center experience
- Able to work in a high volume, fast-paced work environment.
- Perform and prioritize multiple tasks simultaneously
- Comfortable having conversations with callers on payment and collection issues.
- Familiarity with and effective use of Emotional Intelligence tools
- Proficiencies:

- Able to maintain a professional and kind manner even under stressful situations.
- Utilize phone and computer software proficiently and competently.
- Interact positively and effectively with others to promote a team environment.
- Experience with problem-solving and critical thinking to achieve appropriate solutions autonomously as well as an active participant of the team.
- Proven proficiency in meeting established productivity and quality standards
- Proven ability to recognize and resolve conflicts with our customers efficiently including taking escalated calls and/or handling difficult issues when necessary.
- Ability to work between multiple SBO roles.
- Able to provide support for new team members.
- Specialized Knowledge:

- Working knowledge of medical billing terminology, CPT, HCPCS, ICD 10
- Hospital, Provider Based, Critical Access or Rural Health billing comprehension is required.
- Demonstrated HIPAA comprehension, competence, and compliance visible in conversations, documentation of accounts and recorded calls
- Robust analytical skills necessary for identification and resolution of account issues
- Solid customer service skills and etiquette, including written communication standards.
- Effective time management methods for handling multiple priorities simultaneously

Location: MaineHealth - Integ Fin CBO So Region SBO

Schedule: Full Time, Day Shift, 40