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Assistant Director Patient Transport, Joliet, Il

3 months ago

Joliet, United States TouchPoint Full time

TouchPoint
**Salary**:
**Other Forms of Compensation**:
**Pay Grade**: 13

**TouchPoint, Support Services,** **provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

**Job Summary**:
**The Assistant Director of Patient Observation/Safety & Transportation** reports to our director and assists with all operational needs of the Patient Transportation & Patient Observation/Safety Departments. Coordinates the tasks of the subordinate Supervisory and Management team. In the absence of the Director, acts as the administrative liaison between key client contacts and the department.

**Key Responsibilities**:

- Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the account
- Directs and conducts safety, quality, and training programs; while maintaining excellent relationships with client and the customer
- Assists to ensure client, customer satisfaction and efficient cost effective management
- Promotes the professional growth and development of all associates
- Coordinates the tasks of the subordinate Supervisory and Management team via regular communication
- Performs other duties as assigned

**Preferred Qualifications**:

- Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience
- At least 1-3 years of experience preferred in: patient transport, patient safety/care/observation/healthcare
- Must have experience managing at least 30 employees
- Good work ethic, intense drive and initiative for quality and customer service
- Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
- Able to communicate effectively with management team, guests and team members
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, preferred
- TouchPoint is a member of Compass Group USA_

**Click here to Learn More about the Compass Story**

**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**

**Associates at Touchpoint are offered many fantastic benefits.**
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)

**Applications are accepted on an ongoing basis.**

**Touchpoint maintains a drugfree workplace.**

**Req ID**:1318178

TouchPoint

TRISHA SOMMERNESS

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