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Customer Service Associate/pawnbroker/sales

4 months ago

Elgin, United States Windy City Jewelry and Loan of Elgin Full time

**Company overview**:
Windy City Jewelry & Loan is a growing, collateral-based loan company focusing on buying and giving collateral loans on jewelry, bulk, and luxury goods. We are located in Elgin, IL and have an established team of spirited and energetic individuals that are very passionate about what they do. We are in need of a team minded customer service professional who is willing and able to add to our already fantastic group. We are a TOP SELLER on eBay so we sell items world wide This is a salaried position, plus bonuses and benefits.

So, if you are personable, hardworking, like to learn new things, and enjoy talking with people you might be the right person to fill our open customer service professional position.

**Responsibilities**:

- Successful eBay sales person with active skills
- Actively listen to customers to establish what their individual needs are.
- Generate sales by using your knowledge of the products and services provided.
- Weekly price check items on sales floor.
- Provide an outstanding customer experience.
- Maintain a professional appearance at all times.
- Build a knowledge base of products, and be aware of changes and trends in the marketplace.
- Ability to learn computer system.
- Contributes to a positive and productive work environment.

**Requirements**:

- 1+ years of customer service experience
- Bilingual (Spanish) strongly preferred
- Proven record of eBay sales and listings
- High school degree or equivalent
- Accurate and efficient data entry skills

Pay: $18.00 - $25.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift

Weekly day range:

- Weekends as needed

**Experience**:

- Retail Associates & Cashiers: 1 year (required)

**Language**:

- Spanish (required)

Work Location: In person