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Credentials Bank Representative

4 months ago


Tyrone, United States ASPPB Full time

**About Us**:
The Association of State and Provincial Psychology Boards (ASPPB ) is the alliance of state, provincial, and territorial agencies responsible for the licensure and certification of psychologists throughout the United States and Canada. We are looking for an individual to help support the ASPPB Mobility Program.

**About the Job**:
**Principle Responsibilities**
- Identify and correct errors such as missing or incomplete data, incorrect values, etc.
- Complete Primary Source Verification activities.
- Handle inquiries about the ASPPB Mobility Program and respond to any “Contact Us” forms received from the ASPPB website.
- Process National Practitioner Databank (NPDB) verification queries.
- Process Credentials Bank Materials Transfers (CBMT) as requested.
- Maintain Mobility Program filing systems
- Assist in the development and maintenance of the Mobility Program Frequently Asked Questions.
- Participate with and assist committees, task forces, and workgroups as needed.
- Assume other responsibilities as assigned.
- This individual has excellent oral and written communication skills. They also have customer service experience, and the ability to work collectively and independently to resolve issues.
- College degree preferred but not
- Previous administrative and/or customer service experience
- Strong written and oral communication skills.
- Ability to effectively manage competing priorities in real-time and provide quality customer service with overall attention to detail and deadlines.
- Advanced organizational and time management
- Dependable and adaptable to operate within a fast-paced work environment.