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Customer Support Administrator

4 months ago

Chandler, United States Vermeer Mountain West Full time

**Job Overview**:
**Duties**:

- Communicate effectively with customers to address inquiries and resolve issues promptly
- Manage customer accounts and provide product/service information
- Analyze customer needs and recommend appropriate solutions
- Handle customer complaints with professionalism and empathy
- Conduct sales activities to promote products/services
- Multilingual skills such as Spanish is a plus

**Qualifications**:

- Excellent communication skills in English, both verbal and written
- Ability to negotiate and manage customer relationships effectively
- Strong project management skills to handle multiple tasks simultaneously
- Prior experience in customer service or related field is preferred
- Proficiency in Spanish is advantageous
- Sales experience is a bonus

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Microsoft Office: 1 year (preferred)

Ability to Relocate:

- Chandler, AZ 85226: Relocate before starting work (required)

Work Location: In person