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Assistant Clinical Service Director

3 months ago


Willowbrook, United States Harvester Place Full time

**About us**

We are professional, agile and our goal is to Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do. GENERAL STATEMENT OF POSITION: Provides nursing care to residents in Memory Care community’s through evaluation, planning implementations and re-evaluation of resident needs. Carries out and interprets policies, procedures, local, state, and federal regulations. Provides person-centered physical and psychological support, care, and service to all residents and their families. Provides leadership to direct care staff (nurses, QMAP’s and Resident Care Assistants)..

Our work environment includes:

- Modern office setting
- Food provided

**ASSISTANT CLINICAL SERVICES DIRECTOR**

ABOUT US:
Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

GENERAL STATEMENT OF POSITION:
Provides nursing care to residents in Memory Care community’s through evaluation, planning implementations and re-evaluation of resident needs. Carries out and interprets policies, procedures, local, state, and federal regulations. Provides person-centered physical and psychological support, care, and service to all residents and their families. Provides leadership to direct care staff (nurses, QMAP’s and Resident Care Assistants).

REPORTS TO: Clinical Services Director (CSD)

ESSENTIAL FUNCTIONS:

- The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned._
- Evaluate resident needs, and provides necessary nursing care as per resident's care plan;.
- Oversees direct care staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance, addressing complaints and resolving problems;
- Ensures that resident rights are understood and maintained by direct care staff;
- Administers prescribed medications and treatments in accordance with approved nursing techniques and per physician orders.
- Documents nursing history and physical evaluation for assigned patients upon admission;
- Handles resident, family, or physician complaints/concerns, referring issues to CSD as necessary.
- Respects advance directives and assists residents to a dignified death; and provides emotional and spiritual support to family and other staff as needed.
- Responds to life threatening situations based upon nursing standards, policies, procedures, and protocol.
- Participates in department and/or unit performance improvement activities.
- Other duties as assigned
- Attends in-service training programs for department specific and other relevant programs, i.e., safety, infection control, orientation, etc., as scheduled.
- Is aware of and carries out general community and specific departmental safety policies; always reports hazards/safety issues promptly.
- Is aware of and practices principles of infection control; reports infection control issues promptly.
- Manages the direct care staff scheduling process in collaboration with the CSD and Resident Care Coordinator;
- Manages the medication administration process; including training QMAP and nursing staff on Anthem Memory Care medication administration procedures;
- Participates in or leads the incident reporting and investigation process in collaboration with CSD;
- Works shift/hours as required by the CSD/Executive Director (ED);
- Completes various clinical practice audits as directed by the CSD/ED;
MINIMUM TRAINING AND EXPERIENCE:
A minimum of three years of experience in a senior living community; a minimum of one year of experience in a management/supervisory position or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

PHYSICAL REQUIREMENTS:

- May require the ability to perform basic operation of a personal computer for monitoring emergency calls;
- Ability to operate washers, dryers, and other cleaning equipment and tools;
- Ability to use, interpret various medical and health care equipment and tools including thermometers, wheelchairs, walkers, blood pressure equipment, stethoscope, etc.;
- Must be physically able to exert a small