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Accounts Receivable Specialist

4 months ago


Atlanta, United States Contingent Crew, LLC Full time

**Onsite Requirement**: 3 days onsite each week, rotating schedule. 8AM-5PM

**Summary**:The Accounts Receivable Specialist III will communicate with previous clients and customers to request and collect payment and arrange payment plans. They will be highly engaged with customers to obtain information and payment and with internal team members to explain customers' payments plan/status.

**Essential Duties and Responsibilities** include the following. Other duties may be assigned:

- Primary function is to interact with customers to collect money; liquidate working capital in an efficient manner.
- Develop relationships with customers to determine and address what they need to execute a payment or for to secure a payment.
- Leverage cross functional relationships to provide answers to customers and/or internal stakeholders on the status of orders, payments, pricing, credit, etc.
- Explain to internal customers (e.g., salesperson) why an order can't ship, why can't reach customer, reasons for lack of payment.
- Provide next steps/brief answers to driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available)
- Work collaboratively with other internal team members and customers as needed to obtain required information from and share results with appropriate stakeholders.

**Competencies**:To perform the job successfully, an individual should demonstrate the competencies of the Independent Contributor Administrative Leadership Competency Model.

**Qualifications**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**: High School diploma and 1-3 years’ experience in B2B collections, with 1-3 preferably in the Mass merchandiser / national chain (grocery / drug - pharmacy / other) space; or equivalent combination of education and experience. Associates degree or higher preferred and 1 plus years of job-related experience preferred.

**Language Skills**: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

**Computer Skills**:To perform this job successfully, an individual should have knowledge of:
Accounting Software - Oracle AR

Internet Software - Browsers and search engines

Spreadsheet Software - Microsoft products

Miscellaneous - 9ci, Salesforce, CCAAS, Experian, Fintech, Icontol, Banking software

**Certificates, Licenses, Registrations**:NACM Certification preferred.

**Physical Demands**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Walk - Less than 1/3 of Time; Sit - 1/3/ to 2/3 of Time; Talk or hear - 1/3/ to 2/3 of Time.

**Job Types**: Full-time, Contract

Pay: $23.00 - $25.00 per hour

Experience level:

- 3 years

Schedule:

- Monday to Friday

**Experience**:

- Accounting: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

Ability to Commute:

- Atlanta, GA 30339 (required)

Ability to Relocate:

- Atlanta, GA 30339: Relocate before starting work (required)

Work Location: In person