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Lead Parking Attendant

4 months ago

San Jose, United States San Jose Arena Management Full time

**TITLE**:Lead Parking Attendant**

**POSITION TYPE: Part-time, Non-Exempt**

**COMPANY: Sharks Sports and Entertainment, LLC**

**LOCATION**:San Jose, CA**

**REPORTS TO: Parking Supervisors**

**POSTING DATED: April 30. 2024**

**Pay Rate: $23.11-$26.07/hour (SEIU Local 1877- Salary Schedule)**

**Position Overview**

The Lead Parking Attendant leads the Parking cashier staff. This position is responsible for parking lot setups that are required for each event. The Lead Parking Attendant's responsibilities include but are not limited to; setting out proper signage and equipment necessary for efficient flow, cleanliness of the parking lots and areas surrounding, monitoring lot capacity and optimizing for efficiency throughout the night, assisting cashier attendants with issues about guest concerns, guest issues associated with their parking experience and the proper maintenance and cleaning of equipment used in parking lot at the end of a shift.

**Essential Duties and Responsibilities**:

- Proficiency as a Lead employee, leading by example.
- Personal mobility and endurance are necessary for physical labor tasks involving movement and setup of large equipment.
- Establish and enforce strict procedures consistent with Parking protocols.
- General Tasks and Responsibilities
- Set up signage and corresponding equipment for the event and remove as necessary.
- Monitor lot capacity and optimize for efficiency as needed.
- Assist Parking Attendants with issues pertaining to guest concerns, ticket issues, parking issues, or parking lot issues.
- Maintain cleanliness of lot entrances and surrounding areas, including the interior of the lot
- Safety and Security of Parking Lots
- Inspect Parking Lots for guest and vehicle safety and report any concerns to supervisors.
- Patrol parking lots to ensure there are no risks to guests or their vehicles.
- Assist Parking Attendants with safety concerns when they arise.
- Report any major risks or concerns to Parking Supervisors

**Qualifications**:

- Demonstrated ability to lead others to perform at a high level.
- At least 18 years of age
- Excellent communication and interpersonal abilities.
- Availability to work the egress for the majority of events.
- Availability to work a variety of shifts including overnight evening, afternoon, morning, and early morning and occasional extended hours. (all with advance notice)
- Availability to work any of 365 days each year including weekends and holidays.

**Physical Requirements**
- Ability to operate, transport, and manipulate certain equipment up to 20 pounds with or without accommodation.
- Ability to bend at the waist, reach overhead and lift up to 20 lbs with or without accommodation.
- Physically navigate stairs, parking lots and catwalks at SSE facilities during normal work hours and events with or without accommodation
- Must be able to go up and down stairs multiple times or walk long distances in a shift.
- Must have the ability to stand for long periods of time inside and outside.

**What We Offer**
- Competitive compensation
- 401K (pre-tax and Roth options)
- $200 Employee referral bonus
- Complimentary or discounted sports and event tickets
- Free Barracuda tickets
- Access to presale ticket offers for concerts
- 30% discount in the Sharks Pro Shop
- 50% discount on food and beverages when working
- Free downtown parking when working
- Spot Pet Insurance option
- Employee recognition program
- Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
- An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.
- This position is not eligible for U.S. work authorization sponsorship._

**Summary**:
Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:
**T** - Team success is more important than individual success

**E** - Exceptional experience is non-negotiable in everything we do

**A**:

- Appreciate others for their diversity and opinions

**M** - More risk leads to more rewards and expands our comfort zones

**T** - Trust that all teammates have the best intentions

**E** - Empower all teammates to make informed decisions

**A** - Always say what you really mean and do what you say

**L** - Lead by sho