Job Overview:
**Responsibilities**:

- Handle inbound and outbound customer calls professionally and courteously
- Provide information about products and services to customers
- Assist customers with product inquiries, orders, billing, and account management
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
- Analyze customer needs to recommend the best solutions
- Maintain customer records by updating account information regularly

**Requirements**:

- Fluency in English is required
- Previous experience in customer service or a related field is preferred
- Strong phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in data entry and computer systems
- Excellent problem-solving skills and attention to detail
- Ability to work well in a team environment

Pay: $17.18 - $20.69 per hour

**Benefits**:

- On-the-job training
- Referral program

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Nanticoke, PA 18634: Relocate before starting work (required)

Work Location: In person