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Patient Access Specialist

3 months ago

Scottsdale, United States CND Life Sciences Full time

**Responsibilities**:

- Manage BVs in Salesforce: Entering BV requests into the Salesforce system.
- Ensure accurate Benefit Verification (BV) requests: Review BV requests for completeness and initiate the process to obtain missing information.
- Verify insurance and benefits: Utilize WayStar to verify patient eligibility and benefits, uploading the information to the respective patient charts.
- Other duties as assigned.

**Knowledge, Skills & Experience**:

- 1+ years of computer data entry experience in a medical billing office required.
- Perform all duties in a highly compliant and professional manner, ensuring patient privacy and data security.
- Possess excellent customer service skills for internal communication with RCM and Clinical Services teams.
- Strong analytical skills are required to organize, interpret data, and identify solutions.
- You demonstrate excellent time management and multitasking skills to prioritize tasks and manage high volumes of information.
- Always comply with HIPAA and all other applicable regulations as well as CND's policies.

**Education, Certifications & Licensures**:

- High school diploma or GED certificate required.

**Other**:

- Ability to use computers, software, and related platforms.
- Must possess the ability to sit or stand for extended periods.
- This position is fully remote with the possibility of travelling once or twice a year to either CND's Scottsdale, AZ headquarters or Atlanta, GA regional office