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Front Desk

3 months ago

Chula Vista, United States Rambler Motel Full time

The Rambler Motel is excited to have open its doors to the modern traveler With our throw-back groovy retro style, we are currently seeking an energetic, talented team member who is ready to provide our customers a completely amazing far out experience

In return, we offer competitive wages, generous benefits to qualified employees and a beautiful, positive working environment, caring and attentive management personnel along with generous food, entertainment and hotel discounts at all Eat, Drink and Sleep operated locations in San Diego, Lake Havasu and Bakersfield.

**Required Qualifications**:

- At least 1 year of hospitality experience preferably in a hotel environment with previous front desk, reservations, or night audit experience
- Computer literate
- Flexible availability
- Excellent verbal, written and phone communication
- Friendly and helpful disposition

**Preferred Qualifications**:

- Previous experience with RoomMaster software
- Accounting background

**Example of Duties (this is a sampling and not an all-inclusive list)**:

- Reservations and guest check-in using hotel management software
- Have/Maintain knowledge about all aspects of the local scene all around San Diego County. Provide information of the San Diego & Chula Vista area to guests such as directions, dining suggestions, and area highlights.
- Establish contacts with local venues to ensure the best service for all of our guests
- Provide information and answer questions about local area attractions and things to do
- Coordinate all guest requests for special arrangements or services in a courteous and efficient manner
- Attend to immediate needs of VIPs upon arrival and follow through with attention throughout their stay
- Recognize all return guests and know their special requests
- Check-in & check-out guests, and answer the phones with a pleasant demeanor
- Have an understanding of hotel services offered for the modern traveler
- Ability to multitask in a high profile, high traffic environment
- Team oriented and self-motivated; able to work unsupervised
- Assist guests with luggage, if necessary
- Willingly perform other reasonable tasks and duties as assigned by management