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Referral Specialist

4 months ago

Fort Myers, United States Physicians' Primary Care of Southwest Florida Full time

Physicians’ Primary Care of Southwest Florida is a premier physician owned primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are seeking a Referral Specialist to join our Administration team in Fort Myers.

**Sample of Duties**:

- Provide excellent customer service to both our internal and external customers
- Obtain referral information from the provider including diagnosis and specialist name
- Schedule appointments within 48 hours and notify authorizations when necessary
- Contact patient with appointment details including office direction
- Record information accurately into our patient management system
- Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations

**Position Requirements**:

- Experience working in a high volume medical office environment
- Great attention to detail and data entry accuracy
- Ability to handle all interactions in a professional, friendly and enthusiastic manner
- Excellent and professional customer service skills
- Knowledge of insurances, referrals, and eligibility a must
- One year of medical office experience or a combination of medical education and office experience

**PPC Offers**:

- Over 27 years of serving our Southwest Florida community
- Award-winning physicians
- Ability to advance and grow within our organization
- Health, dental, vision, disability and life insurances
- 401(k) with company match
- Free financial advising
- Paid Time Off (PTO)
- Paid holidays
- Company paid CE courses with Relias for clinical staff
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Milestone gifts
- Employee appreciation events and gifts