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Physical Therapy Aide/receptionist

4 months ago

Great Neck, United States Kenetic Physical Therapy PC Full time

**About Us**:
We are a small local physical therapy clinic located in Great Neck, NY. Our goal is to delivery exceptional service while helping individuals with rehab and physical needs. Looking for someone to help with day to day admin task, making phone calls and assisting patient when needed.

We are seeking a dedicated and personable individual to join our team as a Physical Therapy Receptionist. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations within our clinic.

**Responsibilities**:

- Greet patients and visitors in a warm and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect co-payments
- Maintain electronic medical records and ensure accuracy of patient information
- Coordinate with therapists and other staff members to optimize patient flow
- Assist with administrative tasks such as filing, scanning, and data entry
- Uphold confidentiality and privacy standards in accordance with HIPAA regulations

**Requirements**:

- High school diploma or equivalent
- Previous experience in a medical office or customer service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy in data entry
- Empathy and compassion for patients dealing with injuries or disabilities

**Job Type**: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 10 - 20 per week

Healthcare setting:

- Clinic
- Outpatient

Medical specialties:

- Geriatrics
- Orthopedics
- Physical & Rehabilitation Medicine

Schedule:

- Monday to Friday

Work Location: In person