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Automotive Sales Specialist

4 months ago

Scottsdale, United States Chapman Dodge Chrysler Jeep Ram Scottsdale Full time

At Chapman Dodge Chrysler Jeep Ram of Scottsdale, our goal is to deliver the highest level of customer service and create an enjoyable, seamless car buying experience for our clients. We are looking for experienced Automotive Sales Specialists who share these values to join our team This role reports to the Sales Management team.

**What We Offer**:

- Attractive commission pay plan and uncapped earning potential
- Company culture that reinforces professional development and training opportunities
- Become a valued member of a supportive team
- Affordable medical, dental and vision insurance
- Life insurance and disability coverage options
- Paid time off and holiday pay
- Company contributions into a 401(k) retirement plan
- Employee/family discounts on vehicle purchases and service
- Employee assistance program, volunteer opportunities and more

**Core Responsibilities**:

- Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment
- Convert visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle
- Stay up-to-date on product offerings, optional packages, and latest technology
- Perform professional vehicle demonstrations and coordinate test drives
- Assist customers with sales and financing paperwork
- Deliver sold vehicles to the customer, ensuring complete customer satisfaction
- Establish genuine connections with customers to encourage repeat and referral business

**Desired Qualifications and Experience**:

- A minimum of 1 year of automotive sales experience is required
- Excellent interpersonal and customer service skills, both in person and over the phone
- Computer literacy and the ability to learn and utilize new technology
- Ability to think from the customer’s perspective to understand their concerns or objections and respond thoughtfully
- A proactive and goal-oriented work ethic is a must
- A valid driver’s license and clean driving record are required
- Must pass a pre-employment background check and drug screening

**Hours and Work Environment**

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