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Administrative Support Assistant
4 months ago
**PBMC Medical Group**
**We are currently looking for Administrative Support Assistants specific to our Pulmonary Office located in Riverhead. Pulmonary Experience Preferred.**
**Education**: High School Diploma or equivalent.
**Experience**: One year experience in a healthcare environment, preferably a medical office or hospital setting.
**Job Summary**: Create a customer friendly environment utilizing exemplary customer service skills; greet patients upon entry to medical office, obtain all pertinent demographic information from patients and family members; schedule and verify appointments. Maintain a well-organized and friendly patient reception environment.
**Responsibilities**:
- Undertakes and provides all services required to fulfill the scheduling function for all appointment types.
- Strives to answer all incoming telephone lines within 2 rings.
- Prepare patient waiting area for the day.
- Meet and greet patients, family members and all visitors.
- Schedule appointments on practice management system.
- Schedule procedures and/or surgeries as necessary.
- Verify insurance coverage, benefits and co-payments.
- Confirm appointments if not using automated appointment reminder system.
- Confirm patient demographics at each visit.
- Update patient demographic and insurance information in electronic health record.
- Ensures patient completes all forms necessary for the patient visit.
- Complete required forms for Worker’s Compensation and No-Fault.
- Collect deductibles, co-payments and/or other outstanding balances and ensure receipts are locked in a secure area.
- Enter all required patient and insurance information into (EPM) electronic practice management system.
- Reconcile front desk charges and payments.
- Relay messages to physicians, physician extender(s) and/or other staff.
- Relay messages as may be required by physicians.
- Obtain referrals for patients referred to the facility
- Tracks all outbound physician referrals if not on EMR system.
- Assist with filing and copying charts and documents, as needed.
- Scan all correspondence/testing into electronic health record.
- Assist with bringing charts to and from the front desk.
- Stock office supplies.
- Prepare new patient charts.
- Keep working neat, clean and free of obstacles.
- Perform all other duties as assigned
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education credentials, negotiated contracts, budget and internal equity.)
Pay: $19.00 - $26.64 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Education**:
- High school or equivalent (required)
**Experience**:
- Medical office: 1 year (preferred)
Work Location: In person