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Temporary Store Manager
4 months ago
Store Manager (Flatiron)
Brunch is a New York-based lifestyle brand specializing in comfort-driven footwear and an easy-going attitude. Designed for the in-between moments, Brunch delivers everyday luxury with a nostalgic spin on travel and leisure.
We are looking to hire a temporary Store Manager for Brunch in Flatiron. Availability from August 10 through November, 2024.
We are looking for someone who can align with our brand and can be a representation of what we stand for. This manager would be responsible for ensuring superior service to all customers, high-standard store operation is maintained and store goals are maximized. This position requires regular exercise of independent judgment and day-to-day decision making to ensure company policies are maintained in a consistent manner.
What exciting things you will work on:
- Assist in the opening phase of the shop:
○ Store systems such as wifi, insurance, and alarm
○ Recruit, interview and onboard a team of associates (3-5)
- Lead, inspire and manage a team of high-performing, optimistic employees
- Organize team scheduling 2 weeks in advance and manage associate schedules
- Confirm timesheets, hours, and process payroll
- Conduct and manage weekly retail team meetings; review new products, procedures and welcome feedback from the team
- Ongoing order of supplies; Water, pens,pencils, paper, labels, mailers, shopping bags, post-its, hang tags, stickers, store snacks and cleaning supplies.
- Coordinate bi-weekly inventory counts/store cleaning
- Collaborate with HQ team on bi-weekly replenishment
- Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in)
- Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs.
- Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly.
- Keeping up the store appearance by cleaning displays, wiping down mirrors, dusting, and maintaining organization.
- Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience.
- Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers.
Qualifications:
- Desire to make the store your own: you will have a direct impact on the store’s success.
- Ability to think critically and solve problems when they arise.
- A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.
- Honesty and integrity.
- Strong interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members.
- Ability to work a flexible schedule, including evenings, holidays and weekends
Perks:
- Free Brunch upon start date
- Discount to all stocked Brunch products
- Performance-based bonus
**Job Types**: Full-time, Temporary
Pay: $75,000.00 - $90,000.00 per year
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
