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Team Leader/case Manager

4 months ago


Phoenix, United States LifeTree Inc. Full time

LifeTree Inc. is now hiring for a Team Leader/Case Manager. and make a difference in the lives of individuals with developmental disabilities with our various services offered

We are looking for people with:

- High energy with a desire to help people with special needs
- Great communication and interpersonal skills
- Strong administrative experience and attention to details

**Responsibilities**:

- Develop relationships with onboarding Providers and clients through warm and confident service.
- Act as the primary point of contact and Supervisor to a team of Providers.
- Address client inquiries and concerns during the onboarding process and thereafter.
- Manage administrative tasks such as compliance projects, and employee data entry.
- Maintain personnel files including new hire paperwork, certificates, and records.
- Use proprietary software, which we will train you to use.
- Accuracy, proficiency and strong work ethic.

**Qualifications**:

- Minimum of 1 year accounts management, or customer service experience ideal, though not required.
- Strong phone skills and customer service experience.
- Positive demeanor and a desire to meet goals and targets.
- Excellent written and verbal communication, customer service, organization, computer, and inventory skills, and a capacity to maintain a strong attention to detail.
- Pro-actively problem-solve and seek ongoing opportunities for growth
- Familiarity with Microsoft Office products, especially Excel and Outlook.
- Experience working with diverse populations and understanding cultural sensitivity

**COMPENSATION & BENEFITS**
- Opportunities for advancement
- Energetic and supportive company environment
- Performance-based bonus structure available

Pay: $20.00 - $21.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday

Application Question(s):

- List one thing about yourself that is not highlighted in your resume.

Ability to Commute:

- Phoenix, AZ 85032 (required)

Work Location: In person