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Dispatcher

3 months ago

Londonderry, United States WIN Waste Innovations Full time

WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.

WIN Waste Innovations is looking for a Dispatcher who will be responsible for the coordination of the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

**Responsibilities**:

- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update, and dispense the daily route schedule.
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations.
- Ensure route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to appropriate management for resolution.
- Follow all required safety policies and procedures.
- Perform other job-related duties as assigned.

Qualifications:

- Experience in a customer-facing position.
- Two years of prior experience working as a dispatcher preferred.

At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Company match on 401K, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.