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Bilingual Sales Representative

4 months ago

Lynn, United States Gather Health Full time

**Internal Title: Outreach Partner**

**Who is Gather Health?**

Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care. In addition to our current Quincy location, we are opening additional clinics in Dorchester and Lynn - and seeking to hire multiple individuals who are interested in working in a meaningful job, making a difference in the community, while also making a great income.

**What is an “Outreach Partner”?**

The Outreach Partner (OP) is responsible for developing relationships with key stakeholders and organizations within their assigned community territory to create patient acquisition opportunities. With the guidance and mentorship from our Vice President of Growth and our Field Sales Manager who both possess deep industry experience, the OP will engage prospective patients to provide education about Gather Health’s unique social primary care model and services via various methods and strategies such as planning/facilitating community events, networking with relevant organizations and community groups, making telephonic and in-person “connects” with prospective patients with the goal of enrollment. Your success in this role will directly translate to these patients’ ability to access the care that they deserve - the highest quality of medical care that is delivered with compassion, as well as social and community resources that are vital for improving the quality of their lives.

**What are some of the day-to-day duties?**
- Develop, plan, and execute an effective strategy that will attract prospective patients
- Initiate and nurture external relationships with organizations and political groups/officials that expand our reach for prospective patients
- Plan and facilitate community events by collaborating with various departments within Gather Health as well as external partners such as vendors, senior centers, political organizations, etc.
- Connect with prospective patients via phone, in-person visits, community events, traditional mailings, health fairs, etc., to generate interest in the Gather Health model and services to increase new patient enrollment
- Develop and maintain relationships with existing patients to generate referrals
- Meet daily/weekly/monthly goals that are metrics-driven, i.e., number of “connects”, events, etc.
- Enter prospect engagement activities and events in the CRM (customer relationship management) to track your progress

**So, is this considered a “sales” role?**

This is a pay-for-performance role - meaning, you are compensated based on your productivity metrics. So yes - when you are educating the prospective patients about the Gather Health model and services, you are essentially “selling” our concept. But here’s how this role differs from most traditional sales jobs that entail convincing/persuading a business or consumer to purchase a product or service in exchange for a fee. In the OP role here at Gather Health, you would be introducing a unique concept and services that are designed to not only produce significantly better clinical outcomes for these vulnerable patients but can also help reduce their total medical costs in the long run. We do this by focusing on quality instead of quantity, while also keeping in mind the non-clinical factors that negatively impact these seniors’ overall health such as depression, isolation, loneliness, and general lack of resources and support within their communities. This is not a “sales” role that involves pitching products or services that the customer doesn’t need or can’t afford. You would be providing them with the opportunity to improve the quality of their lives in a meaningful way. When one truly believes in what they’re “selling” and is passionate about the mission and vision, we believe that it will result in a fulfilling employment experience for them.

**How is the pay structured?**

The position offers a competitive base salary, plus commissions based on performance.

**What are the requirements for this position?**
- Minimum of one year’s experience in a role with similar or relevant job duties, i.e., sales, account management, customer-service, community outreach
- A valid driver’s license
- Ability to travel locally to various events with access to a vehicle
- Experience with basic office tools such as Word, Excel, Outlook, SharePoint, etc.
- **Bilingual in English and Spanish -OR- Portuguese**:

- Ability to work for any employer in the United States

**What are the preferred skills or experience?**
- High scho